Just did 2bm for my dad instant approval for 2 spark miles, then did 2bm for myself got instant denial on both... called recon 1st rep said i have to wait for email or mail to see, she can't give me the reason over the phone due to "federal regulations" ... supervisor told me that they can't see any denial reasons, amd i have to call and let them know what the email or letter says. Any recommendations or similar experiences?