Membershit
Not as bad as what happened to me tonight.
Called Chase (yes it was Chase) with my wife to reallocate some of her credit lines, and then asked to cancel a different card of hers. Rep said, "I'll have to transfer you to a different department, because it's a co-branded card." All of the sudden, we hear "Thanks for calling, if you're a man looking to have sexy talk with a man, press 1, if you're a man seeking a woman, press 2, if you're a woman seeking a woman, press 3, and if you're a woman seeking a man, press 4." 😱😱😱
Talk about a different department...