Dear DirectDial.com Customer:
Thank you for your recent purchase with DirectDial.com for a HP Touchpad Tablet Computer with webOS.
In the AM of Tuesday, August 23rd, we were advised of the tremendous price decrease on the various HP Touchpad models. After posting the revised price to DirectDial.com we were inundated with orders. By the close of business DirectDial.com had sold over 7,000 units. We have been overwhelmed with the popularity/success of this promotion, as has Hewlett-Packard Canada.
Your order has been received by our system and therefore you are in the HP Canada Touchpad queue. This is not a guarantee we will be able to ship your order. Your credit card has not been charged any fees. Your credit card will not be billed until the order has been confirmed for shipment to you.
Over the last several days there has been a lot of miss-information on the quantities available of the various Touchpad models from both HP Canada and our various authorized distributors. It is therefore very difficult to project the number of units we will be able to secure over the next week or so. We are currently working with HP (Canada) to secure as many units as we can to fulfill the current orders in our system. All orders will be shipped on a first-come/first-shipped basis and limited to 1-unit per customer as stock is allocated.
According to our information, the Canadian market is receiving several thousand Touchpad units next week. All are spoken for and many will be shipped to DirectDial.com and other major authorized HP retailers. At this point we don’t know if there will be another shipment into Canada or when. However we have been advised there is inventory in transit from overseas. Again it is unclear how reliable this information is. At this time we are not accepting any new orders on HP Touchpads.
As orders begin shipping we will contact you via phone to ensure you still wish to receive your order. If you wish to cancel your order please forward an e-mail to touchpads@directdial.com with “Please cancel order confirmation number Your Order Number” in the heading. We will reply confirming your cancellation.
Personally I have been a part of the computer industry for over 25 years. In that time I do not believe I have witnessed an event quite like this. We appreciate your patience in this most unusual time in our industry.
Regards,
Greg Bruzas
President/CEO - DirectDial.com
