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Author Topic: Etihad Cuts Chauffeur Service For American Award Passengers  (Read 1271 times)

Offline J-town

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Etihad Cuts Chauffeur Service For American Award Passengers
« on: August 13, 2016, 04:20:19 PM »
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Offline EJB

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #1 on: August 15, 2016, 10:25:57 PM »
God damn it!!! I'll try booking mine online tonight for my flight next week
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Offline efflpetzel

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #2 on: August 15, 2016, 11:11:30 PM »
Quote from: EJB on August 15, 2016, 10:25:57 PM
God damn it!!! I'll try booking mine online tonight for my flight next week
You should be fine

Per Lucky's post:

Interestingly I can still book chauffeur service online for my upcoming trips ticketed prior to August 10, so I suspect this rule applies for tickets issued as of August 10.

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Offline EJB

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #3 on: August 15, 2016, 11:41:50 PM »
Quote from: efflpetzel on August 15, 2016, 11:11:30 PM
You should be fine

Per Lucky's post:

Interestingly I can still book chauffeur service online for my upcoming trips ticketed prior to August 10, so I suspect this rule applies for tickets issued as of August 10.

That's what I was banking on. And it worked.
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Offline EJB

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #4 on: August 22, 2016, 10:35:43 PM »
Quote from: EJB on August 15, 2016, 11:41:50 PM
That's what I was banking on. And it worked.

Update: It did not work. The website said it worked but I did not receive a new ticket with the confirmation. I called to confirm and was told that they removed it due to me not being eligible. They claimed it was because the ticket was reissued (not by my request) due to a time change of 10 minutes. Such BS.
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Offline Dan

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #5 on: August 22, 2016, 10:48:19 PM »
DoT.
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Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline EJB

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Re: Etihad Cuts Chauffeur Service For American Award Passengers
« Reply #6 on: August 22, 2016, 10:53:37 PM »
Quote from: Dan on August 22, 2016, 10:48:19 PM
DoT.

The problem is the confirmations I received that the booking took place aren't great. Basically a confirmation page without any mention of my ticket or of the date. Let me first try to get Etihad to reconfirm, but if not, I'll definitely submit a complaint
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