Author Topic: Amex 2nd year warrenty-Repair vs refund.  (Read 1689 times)

Offline Deal Guy

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Amex 2nd year warrenty-Repair vs refund.
« on: December 03, 2015, 01:33:50 AM »
From experience only, please.

For example on a $210 digital camera, where Amex asks you to get a repair estimate, and the repair estimate comes back at $180. How does Amex go about the next step?
1-Do they give you the full $210 credit since its only $30 more than the repair?
2- Or do they insist on you repairing it, and then you need to send the $180 receipt to show that you actually paid for the repair, and then they reimburse that?
3-Or do they give you the $180 right away as a credit, and then you have the option to go and repair the camera, or to take the money and put it towards a new camera or whatever else?

Thanks

Offline D93

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Offline Deal Guy

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Re: Amex 2nd year warrenty-Repair vs refund.
« Reply #2 on: December 03, 2015, 11:03:44 PM »
http://forums.dansdeals.com/index.php?topic=1375.0
Thanks. Its 54 pages long. Please spare me :)
Is the answer 1,2, or 3?