In Dec. I asked Cap1 if they would do a hard pull when I ask for a credit increase, the CSR told me no, they're just looking on payment history of that specific card. And recently I had my CR by Identity Monitor and I don't remember any pull by Cap1. I wouldn't say you should never deal with Cap1 since they have the lowest standards to get approved for a card, so for someone with no/low/fair credit history its the easiest way to build your credit, especially their Journey Card for which almost everyone get approved + you get your monthly credit score for free by Karma.