hot!!! Free Otium Wireless Bluetooth Sports Headphones, Amazon

[Live N Learn]

I payed $3 for the black ones now it got cancelled. I Emailed Amazon about the cancellation.  Their reply was such:

"Since this was an error on our end, we'll honor the price that you paid for this order. Kindly place a new order,  put it under One-Day shipping and kindly write us back with the new order number so we can refund the shipping cost and honor the price difference once the order ship out."
 
Anyone else got the price honored?

Polite email asking why it was cancelled. Got a response right away giving me a $20 promotional credit, and an offer to reorder with 1 day shipping and get shipping cost reimbursed

[yuds70]

Actually a promotional credit wouldn't apply to this purchase so I'm asking if anyone else got the price adjustment??

[yaakovl]

Actually a promotional credit wouldn't apply to this purchase so I'm asking if anyone else got the price adjustment??

I got nicely told to fly a kite

[Work-for-ur-muny]

I payed $3 for the black ones now it got cancelled. I Emailed Amazon about the cancellation.  Their reply was such:

"Since this was an error on our end, we'll honor the price that you paid for this order. Kindly place a new order,  put it under One-Day shipping and kindly write us back with the new order number so we can refund the shipping cost and honor the price difference once the order ship out."
 
Anyone else got the price honored?

Be careful with that one. I was also offered to order a new one to which they'll adjust the price to the $2.99 I paid for this one, but they told me that they can only do it if it's sold by Amazon directly. He then told me that they don't have this product sold by Amazon available and that' when he offered me the $5. Just confirm with them before you actually place the order cuz you don't want to pay even $20 for something you not have bought in the first place.

[yuds70]

Be careful with that one. I was also offered to order a new one to which they'll adjust the price to the $2.99 I paid for this one, but they told me that they can only do it if it's sold by Amazon directly. He then told me that they don't have this product sold by Amazon available and that' when he offered me the $5. Just confirm with them before you actually place the order cuz you don't want to pay even $20 for something you not have bought in the first place.

Ordered already, oh well I'll keep u updated.

[Work-for-ur-muny]

Ordered already, oh well I'll keep u updated.

I'd say that before anything send them your current order numbers and make sure they reimburse you. If not have them cancel it and work out the reimbursement in a different way.

[yuds70]

I'd say that before anything send them your current order numbers and make sure they reimburse you. If not have them cancel it and work out the reimbursement in a different way.

I sent them the order number and they told me I will have to wait till it ships to get the adjustment

[Baruch]

How do you email them?

[lechatchileh ariber]

How do you email them?

This

There's an option to email when contacting customer service instead of calling

[Baruch]

This

I still don't know what to do

[gingyguy]

was told to order and than ill get the adjustment when it ships

[Baruch]

I still don't know what to do

If anyone wants to email Amazon, here's a link
https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true#a

[Work-for-ur-muny]

If anyone wants to email Amazon, here's a link
https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true#a

You have to fill in some fields to get to the email/call/chat option

[Baruch]

You have to fill in some fields to get to the email/call/chat option

correct

[yuds70]

I'd say that before anything send them your current order numbers and make sure they reimburse you. If not have them cancel it and work out the reimbursement in a different way.

Once my order shipped out they were quick to send me an email stating they've applied the $17 refund as promised.

[Baruch]

This is the reply I got from Amazon:
Hello,

Thank you for contacting me.

For your security, we canceled the following order when we could not confirm your information:

-- Order Number: xxxxxxxxxxxxxxxxxxxxx
-- Items in Order:  Bluetooth Headphones, Otium Wireless Eardbuds -Spo...

We are sorry for any inconvenience this has caused. If you would like to receive the items in this order, please feel free to place a new order.

Sincerely,

Account Specialist

[Geshmak25]

Did polite email and only got free expedited shipping, no price adjustment.

[regular]

how long does it take to get a response from amazon when sending them a email?

[yuds70]

how long does it take to get a response from amazon when sending them a email?

Usually Within 20 min

[regular]

Usually Within 20 min

cool thanx