We hope you and your family are keeping well during these difficult times.
We’re writing to let you know about some changes to your Executive Club membership. These changes include adding an arbitration agreement and class action waiver to our Terms and Conditions from 28 May 2020.
At British Airways, we would always try to informally settle any issues that may arise. However, if that’s not possible, we require our US and Canadian Members, such as yourself, to use arbitration to resolve disputes individually – and not through a court or a class action.
You’ll be asked to accept these changes the next time you book with us on ba.com. Until then, you can also review these updated Executive Club Terms and Conditions online.
Thank you as always for your continued loyalty.
With best wishes,
Your Executive Club Team