Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1910941 times)

Offline cf

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2013
  • Posts: 179
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #2600 on: September 04, 2013, 11:07:45 AM »
I applied for the Starwood and got fr'd, i need to fill out the 4506-t form, my income is less then what i told them. Will they make me any problems other then give me a small credit line?

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amex F/R Master Thread
« Reply #2601 on: September 04, 2013, 11:15:04 AM »
What is the differance? $100,000, or $10,000

IME $10k diff is fine.

Offline Am

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2011
  • Posts: 1002
  • Total likes: 14
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #2602 on: September 04, 2013, 11:17:29 AM »
I applied for the Starwood and got fr'd, i need to fill out the 4506-t form, my income is less then what i told them. Will they make me any problems other then give me a small credit line?
do you have other Amex cards which had charging suspended? Cuz if you were applying for your only card then I don't think you have anything to lose

Offline smaxber

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 1432
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #2603 on: September 04, 2013, 11:23:22 AM »
is there any way to pre-approve a charge? like telling amex you are going to be spending XXX amount so as not to be F/R'ed or get charge declined?

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amex F/R Master Thread
« Reply #2604 on: September 04, 2013, 11:25:12 AM »
you can pre-approve charges, but that wont help not to get F/R

Offline smaxber

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 1432
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #2605 on: September 04, 2013, 11:27:32 AM »
you can pre-approve charges, but that wont help not to get F/R

how do i do that?

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amex F/R Master Thread
« Reply #2606 on: September 04, 2013, 11:29:35 AM »

Offline smaxber

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 1432
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #2607 on: September 04, 2013, 11:32:11 AM »
that goes according to your CURRENT CL....i was asking for some time in the future. for example i may spend lets say 2k and now i only have 1k avaialable CL so they may say it wont work...im just looking to have a charge approved.

Offline cf

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2013
  • Posts: 179
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Amex F/R Master Thread
« Reply #2608 on: September 04, 2013, 11:34:56 AM »
Thanks for your reply I'll send in the form! I hope they won't make any problems...,

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4733
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: Amex F/R Master Thread
« Reply #2609 on: September 07, 2013, 11:35:26 PM »
Anyone know the max cvs amount that won't make fr?

Online CountValentine

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 17141
  • Total likes: 7674
  • DansDeals.com Hat Tips -1
  • Gender: Female
    • View Profile
  • Location: Poland - Exiled
  • Programs: DAOTYA, DDF Level 3, 5K Lounge
Re: Amex F/R Master Thread
« Reply #2610 on: September 07, 2013, 11:37:15 PM »
Anyone know the max cvs amount that won't make fr?
No correct answer.
Only on DDF does 24/6 mean 24/5/half/half
Dow Jones Industrial Average Tops 40000 for the First Time

Offline MosheP

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1486
  • Total likes: 9
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #2611 on: September 08, 2013, 09:01:37 AM »
My wife got FR'd about 4  weeks ago. I sent in all the paperwork and was waiting for the good news. I check my email last night and see that amex sent an email that they are closing down all her cards. I immediately call in, while the  FR department was closed a rep from lending services told me they were shut due to failure to supy necessary documents.

I can only assume that my fax never went through, or they somehow got misplaced somewhere on their end.

Is there any recourse? Can I persuade them to give it another go and reinstate the suspended status in the interim? As of now all accounts show canceled. I wouldn't want this showing on her credit report as closed by lender/issuer. I would also like to salvage approximately 50K MR.

Side note, on our 1040 it won't show any income for my wife as I  am the sole  breadwinner. However we do file jointly, I don't recall if it shows a breakdown of how much each spouse earned, or just the household income. Will my earning  by sufficient for her to pass?

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4733
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: Amex F/R Master Thread
« Reply #2612 on: September 08, 2013, 09:15:08 AM »
I was FRed 2 years, recently did  a 3bm,
Now when I call it gets transferred to FR but they're closed so It gets transferred to customer service.

I just closed my business card to avoid an issue with that.

Should I close any other cards, as seems I have 7 cards open...
« Last Edit: September 08, 2013, 09:19:12 AM by aryeh1 »

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amex F/R Master Thread
« Reply #2613 on: September 08, 2013, 09:35:06 AM »
And why won't you keep it open and see what they say?

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4733
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: Amex F/R Master Thread
« Reply #2614 on: September 08, 2013, 09:52:06 AM »
And why won't you keep it open and see what they say?
I don't want them to see 8 accts and flip out + cant they also shut business card if its a new business? ( on app I probally stated more years)

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4733
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: Amex F/R Master Thread
« Reply #2615 on: September 08, 2013, 11:58:05 AM »
They just wanted updated income info,  she said everything ok. 

Is it bad idea to buy VR now?

Offline yitzf

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 2634
  • Total likes: 53
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex F/R Master Thread
« Reply #2616 on: September 08, 2013, 12:04:07 PM »
My wife got FR'd about 4  weeks ago. I sent in all the paperwork and was waiting for the good news. I check my email last night and see that amex sent an email that they are closing down all her cards. I immediately call in, while the  FR department was closed a rep from lending services told me they were shut due to failure to supy necessary documents.

I can only assume that my fax never went through, or they somehow got misplaced somewhere on their end.

Is there any recourse? Can I persuade them to give it another go and reinstate the suspended status in the interim? As of now all accounts show canceled. I wouldn't want this showing on her credit report as closed by lender/issuer. I would also like to salvage approximately 50K MR.

Side note, on our 1040 it won't show any income for my wife as I  am the sole  breadwinner. However we do file jointly, I don't recall if it shows a breakdown of how much each spouse earned, or just the household income. Will my earning  by sufficient for her to pass?

It was mentioned upthread that there is no breakdown of who made what on the 1040t

Offline MosheP

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1486
  • Total likes: 9
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Amex F/R Master Thread
« Reply #2617 on: September 08, 2013, 01:45:43 PM »
It was mentioned upthread that there is no breakdown of who made what on the 1040t

Awesome!

Thanks

Online CountValentine

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 17141
  • Total likes: 7674
  • DansDeals.com Hat Tips -1
  • Gender: Female
    • View Profile
  • Location: Poland - Exiled
  • Programs: DAOTYA, DDF Level 3, 5K Lounge
Re: Amex F/R Master Thread
« Reply #2618 on: September 08, 2013, 02:36:41 PM »
It was mentioned upthread that there is no breakdown of who made what on the 1040t
Awesome!

Thanks
What is the IRS Form 4506-T?
 Form 4506-T is an Internal Revenue Service (IRS) document that is used to retrieve past tax returns, W-2, and 1099 transcripts that are on file with the IRS. The document gives permission for a third party to retrieve the tax payer’s data. The taxpayer must sign and date the 4506-T.
Only on DDF does 24/6 mean 24/5/half/half
Dow Jones Industrial Average Tops 40000 for the First Time

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Amex F/R Master Thread
« Reply #2619 on: September 08, 2013, 03:02:01 PM »
And why won't you keep it open and see what they say?
They just wanted updated income info,  she said everything ok. 

Is it bad idea to buy VR now?