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Author Topic: Dillema: SPG Amex or Citi AA Executive Card  (Read 3869 times)

Offline Yordai Dooma

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Dillema: SPG Amex or Citi AA Executive Card
« on: December 10, 2011, 11:09:51 PM »
I am purchasing a laptop which has a 1 year warranty and 1 year coverage for:
 "Whether your notebook is damaged by accidental spills, drops, electrical surges, or fire, ASUS will fix it or replace it for you during the first year after purchase."

I confirmed with Amex that they would cover the second year of the accidental damage.

My dilemma is whether to go with amex who has only been amazing with their warranties and get the additional year on each of these, OR to go with Citi who has the same thing (never used their warranty and can only hope they cover the accidental damage) but also has a 60 day price protection program.

The price protection may be useless as Asus seems to be know to different model numbers on laptops with the same or very similar spcs

Which would you use?
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Offline David B

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #1 on: December 10, 2011, 11:21:22 PM »
The other question is -- will you still have the Citi AA card in 1 1/2 years?  I know I'll always have the SPG card. so I always buy electronics with it (or anything I know I may need warranty coverage for).  If you may be churning the AA card....
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #2 on: December 10, 2011, 11:23:39 PM »
Quote from: David B on December 10, 2011, 11:21:22 PM
The other question is -- will you still have the Citi AA card in 1 1/2 years?  I know I'll always have the SPG card. so I always buy electronics with it (or anything I know I may need warranty coverage for).  If you may be churning the AA card....
Good point. I definitly wont have the Executive card as its $450/year and i only have it so i can hit my LT plat on AA.
I know amex will cover it even if you dont have the card anymore so long as you have any amex card. Not sure if the same is true with MC
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Offline Saver2000

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #3 on: December 10, 2011, 11:44:34 PM »
Quote from: David on December 10, 2011, 11:23:39 PM
I know amex will cover it even if you dont have the card anymore so long as you have any amex card. Not sure if the same is true with MC

+1
Its been confirmed here on ddf.
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #4 on: December 10, 2011, 11:49:06 PM »
Quote from: Saver2000 on December 10, 2011, 11:44:34 PM
+1
Its been confirmed here on ddf.
Can you elaborate? Which part are you +1'ing? My concern is the MC, not the amex...
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Offline Dan

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #5 on: December 11, 2011, 01:07:38 AM »
Amex for sure.
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #6 on: December 11, 2011, 01:20:23 AM »
Quote from: Dan on December 11, 2011, 01:07:38 AM
Amex for sure.

Thanks. Thats what i went with in the end...
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Offline AJK

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #7 on: December 11, 2011, 02:45:40 AM »
Slightly OT:

If you make a claim for return protection - does the card have to be open, or will they--like extended warranty--credit to any open AMEX?
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #8 on: December 11, 2011, 10:23:46 AM »
Quote from: AJK on December 11, 2011, 02:45:40 AM
Slightly OT:

If you make a claim for return protection - does the card have to be open, or will they--like extended warranty--credit to any open AMEX?
From my discussion with one CSR, that card has to be open.
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Offline gevaldig

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #9 on: December 11, 2011, 10:29:20 AM »
Quote from: David on December 11, 2011, 10:23:46 AM
From my discussion with one CSR, that card has to be open.
I know amex will cover it even if you dont have the card anymore so long as you have any amex card.

any difference?
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #10 on: December 11, 2011, 10:36:07 AM »
Quote from: gevaldig on December 11, 2011, 10:29:20 AM
I know amex will cover it even if you dont have the card anymore so long as you have any amex card.

any difference?

Warranty- Yes
Return protection- No (from what ive been told)
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Offline gevaldig

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #11 on: December 11, 2011, 10:59:44 AM »
so to get the second year of extended warranty you have to still have open the card on which you made the purchase ??
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Offline Yordai Dooma

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #12 on: December 11, 2011, 11:05:13 AM »
Quote from: gevaldig on December 11, 2011, 10:59:44 AM
so to get the second year of extended warranty you have to still have open the card on which you made the purchase ??
no. As you said- any amex card must be open
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Offline gevaldig

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #13 on: December 11, 2011, 11:49:39 AM »
Quote from: David on December 11, 2011, 11:05:13 AM
no. As you said- any amex card must be open
and to get your money back you need the card on which you made the purchase?
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Offline AJK

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #14 on: December 11, 2011, 02:12:47 PM »
Quote from: David on December 11, 2011, 10:23:46 AM
From my discussion with one CSR, that card has to be open.

Thanks for the data point.

Quote from: gevaldig on December 11, 2011, 11:49:39 AM
and to get your money back you need the card on which you made the purchase?

No. Apparently you can request a check instead of a statement credit.
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Offline gevaldig

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Re: Dillema: SPG Amex or Citi AA Executive Card
« Reply #15 on: December 11, 2011, 02:28:25 PM »
thanks
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