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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2458633 times)

Offline Barryg

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Re: Chase Reconsideration
« Reply #4200 on: November 08, 2013, 01:23:04 PM »
+1 That's the real chap here. It's not always +30 days. Only if the recon really goes through the recon process. Hard to know what info you can supply to get an actual recon.
Probably being nice to the rep...

Offline pbarnes

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Re: Chase Reconsideration
« Reply #4201 on: November 08, 2013, 04:20:40 PM »
Well... I guess it's good in a way that they won't open cards that bind companies into paying them without verification but why not call *before* approving and sending the cards? We even saw INQs on our D&B and EQ Biz. Makes zero sense to me. :) We've never had a single verification problem with AMEX or any other bank.

I have to say Chase customer service has been shockingly bad. We sent the docs 2 days ago. I called them and they said that it takes 7-14 days to "receive" the fax. Really? So I sent it again via SM and told them to forward to the right department.

I'll probably try the EO next week if I don't hear back. We were actually considering moving our business banking over to Chase... not any more. :)

Edit: LOL. We just received a letter about needing the docs. It arrived 5 days after the cards. Great service. :)

I just wanted update on my last post in case that happens to anyone else. After SM'ing the docs, it took approx 7 business days for them to 'unclose' the account. Unfortunately because of their inability to verify on the initial application (still don't know why), they gave us a low 5K limit (which is basically useless since we put 6+ figures onto AMEX).

I'm going through the process of a CLI, and trying to get that via SP. :)

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #4202 on: November 10, 2013, 01:17:20 PM »
Had recently done a 3BM with chase - United Mileage plus got approved instantly, but BA and SP got put on hold. Called today and they said they had detected multiple applications in short amount of time and that's why they didn't approve the other two. Probably just didn't click fast enough, but I wonder if maybe their systems are getting a little smarter...just thought I'd share to see if anyone else had a similar experience recently.

Offline hertzinstl

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Re: Chase Reconsideration
« Reply #4203 on: November 10, 2013, 01:22:00 PM »
Called today and they said they had detected multiple applications in short amount of time .
I had the same thing on a 2BM

Offline smaxber

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Re: Chase Reconsideration
« Reply #4204 on: November 10, 2013, 02:34:37 PM »

Offline mawmaw

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Re: Chase Reconsideration
« Reply #4205 on: November 10, 2013, 03:15:15 PM »
had the same on July did a 3BM IP SP BA no instant approvals recon for sp and ba approved for both ink was declined after multiple hucas   fico score was 680 

Offline AnonymousUser

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Re: Chase Reconsideration
« Reply #4206 on: November 10, 2013, 04:18:03 PM »
I have already IB, Freedom, and UMPE, and I did a 2BM for IP and BA. BA was approved by transferring CL from United, but they didn't want approve the IP even by transferring from the IB since it's not a real CL. The numbers I gave for personal and business income were low since I don't have anything on the books,  and I told a rep what the business does. Is there a point in HUCA? What do I have to bargain with? TIA

Offline pbarnes

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Re: Chase Reconsideration
« Reply #4207 on: November 10, 2013, 05:19:31 PM »
I'm going through the process of a CLI, and trying to get that via SP. :)

So... I was able to get them to reconsider the CL, but... I just got this:

"A Credit Specialist will review the information and provide a decision within 7 to 10 business days."

The app status line says 7-10 days. Is that a denial like a normal card app, or are CLI requests different?

Edit: I have to say, my dealings with Chase so far have left a not so favorable impression. I don't know if it's because of all the verification stuff originally, but I'd give their CS a 4/10 vs a 9-10/10 for AMEX. Maybe my credit profile is more what AMEX likes (high income + high revenues on business but short history [~2 years]), but... if AMEX was accepted everywhere I would seriously reconsider doing business with Chase again.
« Last Edit: November 10, 2013, 05:23:16 PM by pbarnes »

Offline schneury

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Re: Chase Reconsideration
« Reply #4208 on: November 10, 2013, 09:35:12 PM »
i applied for wife for the chase BA United and sapphire cards in a 3bm, the BA was instantly approved when i tried calling about the united card the rep said too many credit applications so i asked to move around credit after being put on hold was told that she currently has already 2 cards for only 5 months and they just approved for a 3rd so they need longer credit history of current cards.
i huca and the rep read the notes and said the same thing asked for a supervisor and again a no go, is it worth trying again or are they all gonna read the original notes and decline the card?
thanks

Offline Marco Polo

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Re: Chase Reconsideration
« Reply #4209 on: November 10, 2013, 09:36:11 PM »
i applied for wife for the chase BA United and sapphire cards in a 3bm, the BA was instantly approved when i tried calling about the united card the rep said too many credit applications so i asked to move around credit after being put on hold was told that she currently has already 2 cards for only 5 months and they just approved for a 3rd so they need longer credit history of current cards.
i huca and the rep read the notes and said the same thing asked for a supervisor and again a no go, is it worth trying again or are they all gonna read the original notes and decline the card?
thanks
Try SM'ing.
Quaerite et Invenietis.

Offline ayman

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Re: Chase Reconsideration
« Reply #4210 on: November 10, 2013, 09:40:35 PM »
and if SM is a no go?
Buy discounted gift cards from me.
www.simplifyshopping.com

Offline Marco Polo

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Re: Chase Reconsideration
« Reply #4211 on: November 10, 2013, 09:44:03 PM »
and if SM is a no go?
Work on a great reason why you need so many so soon.
When starting out, never great idea to be "too" greedy. There is some merit to building a relationship with a bank.
Quaerite et Invenietis.

Offline hertzinstl

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Re: Chase Reconsideration
« Reply #4212 on: November 11, 2013, 04:30:17 AM »

Offline bobthebuilder

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Re: Chase Reconsideration
« Reply #4213 on: November 11, 2013, 06:39:09 AM »
When starting out, never great idea to be "too" greedy. There is some merit to building a relationship with a bank.
+1 my first time with chase i got approved with two in one shot, but had issues... keep it low in the beginning, then churn like crazy  :)

Offline schneury

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Re: Chase Reconsideration
« Reply #4214 on: November 11, 2013, 08:43:13 AM »

Work on a great reason why you need so many so soon.
When starting out, never great idea to be "too" greedy. There is some merit to building a relationship with a bank.
She actually had chase cards for over 2 years but 5 months ago closed those to open the ones she has now so I told that to chase and they said that the current cards are not open long enough so there is nothing that they could do now

Offline Marco Polo

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Re: Chase Reconsideration
« Reply #4215 on: November 11, 2013, 09:08:37 AM »
She actually had chase cards for over 2 years but 5 months ago closed those to open the ones she has now so I told that to chase and they said that the current cards are not open long enough so there is nothing that they could do now
Try HUCA'ing. There will be a point where it will probably not get approved and you will just have to wait.
Quaerite et Invenietis.

Offline askmoses

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Re: Chase Reconsideration
« Reply #4216 on: November 11, 2013, 10:30:58 AM »
They definitely seem tougher... I called for SP and SW and a 40 min phone call to evaluate it happened which resulted in a recommendation for the SP. I will try to call later for the SW but that rep wasn't going to allow it. It certainly had to do with the fact that even though I didn't apply for new Chase cards since last December, they think they were giving me too much credit overall. I really had to sweet talk but I'm optimistic I'll get the SP approved on it's own merit. Hopefully then I'll be able to cut/cancel another card to get the SW approved. 
Update: Was rejected for the SP on it's own merit on the grounds of too much credit approved per my income overall. Managed to get it open by cutting part of a business line and part of a consumer line.

I then paid down another consumer card and had them cancel it and use the line to approve the SW card. Still pending right now (and I hope it won't be rejected as the SP was initially after my first recon attempt) but I think I will get it approved as I am using a current line to get it open.

Offline AnonymousUser

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Re: Chase Reconsideration
« Reply #4217 on: November 13, 2013, 06:12:37 PM »
I have already IB, Freedom, and UMPE, and I did a 2BM for IP and BA. BA was approved by transferring CL from United, but they didn't want approve the IP even by transferring from the IB since it's not a real CL. The numbers I gave for personal and business income were low since I don't have anything on the books,  and I told a rep what the business does. Is there a point in HUCA? What do I have to bargain with? TIA
Bump.

Offline Marco Polo

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Re: Chase Reconsideration
« Reply #4218 on: November 13, 2013, 08:49:15 PM »
Bump.
You can always try HUCA. Did you SM?
Quaerite et Invenietis.

Offline AnonymousUser

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Re: Chase Reconsideration
« Reply #4219 on: November 13, 2013, 09:00:44 PM »
You can always try HUCA. Did you SM?
What reason can i give? They obviously don't want to give me more CL at this point.