I also got a box cutter. I chatted with them and they honored the original deal
but this was outright fraud (probably a mistake)
Please explain how these fit with each other.
they knew about this issue beforehand and didn’t cancel it and neither did they notify the customer about what coming. But I still don’t think they wanted to commit fraud BTW Were you trying to give advice how to resolve the OP?
What makes you say that they knew about the issue beforehand?You wrote that they are saying there are inventory issues. Then why did something else ship?
You wrote that they are saying there are inventory issues. Then why did something else ship?
They themselves are not really sure what’s going on
And that is what you are calling fraud and feel they need to be "held accountable"? A refund for a price mistake and mislabelling is reasonable.
So instead of putting all these orders on hold they just shipped out the box cutters and charged my credit card $730
Do they or don't they know what is going on? You keep switching back and forth.
They know something is going on but they’re not sure what
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501
Look at the positive you guys got a box cutter to open your $730 chair.