I booked 3 Refundable round trip tickets JFK to LAX with American Airlines.
Now when I'm trying to cancel them they said it is NOT refundable!
I booked them from the "refundable" tab on the new AA website!
I'm on the phone with them them now.
The first rep laughed and said too bad!
The next 3 started off the conversation by saying "I will not refund the tickets but I can walk you through it so you don't do it next time!
I don't want 10K in AA Credit!
What should I do?