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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

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Author Topic: Amex Extended Warranty  (Read 246399 times)

Offline Crazy tools

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #240 on: November 22, 2013, 03:36:02 PM »
Will paying for an upgrade fee on a free phone (signing a 2 yr contract) qualify the phone for extended warranty?
not sure if I should pay the $30 with cc or bill to account.
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Offline Ergel

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #241 on: November 22, 2013, 03:39:16 PM »
Quote from: Crazy tools on November 22, 2013, 03:36:02 PM
Will paying for an upgrade fee on a free phone (signing a 2 yr contract) qualify the phone for extended warranty?
not sure if I should pay the $30 with cc or bill to account.
You only get extended warranty up to the price you paid on the cc, in this case $30
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Life isn't about checking the boxes. Nobody cares.

Offline Crazy tools

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #242 on: November 22, 2013, 03:40:23 PM »
Quote from: Ergel on November 22, 2013, 03:39:16 PM
You only get extended warranty up to the price you paid on the cc, in this case $30
thanks
figured
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Offline puddles

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #243 on: December 04, 2013, 08:54:11 AM »
Just did a Purchase Protection Plan. Bought electronic within 90 days of purchase. Claim took no more than 5 minutes. 4 Business days later and my account was credited for the full amount!

There is absolutely no one like Amex.
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Offline Am

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #244 on: December 10, 2013, 03:28:43 PM »
Is there a direct number to the amex extended warranty dept?

ETA: I found it 1-800-225-3750
« Last Edit: December 10, 2013, 05:05:03 PM by Am »
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Offline SPGCont

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #245 on: December 16, 2013, 02:34:20 PM »
Laptop is not working properly (various issues).

trying to get amex to reimburse me and they requested a "written estimate" for repairs

anyone have any suggestion where to get one?

Is it possible to get one online without shlepping to some repair shop ?

Thanks
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Offline Moshe123

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #246 on: December 16, 2013, 03:22:31 PM »
Quote from: SPGCont on December 16, 2013, 02:34:20 PM
Laptop is not working properly (various issues).

trying to get amex to reimburse me and they requested a "written estimate" for repairs

anyone have any suggestion where to get one?

Is it possible to get one online without shlepping to some repair shop ?

Thanks

http://forums.dansdeals.com/index.php?action=profile;u=6404
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Offline SPGCont

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #247 on: December 16, 2013, 03:25:09 PM »
Quote from: Moshe123 on December 16, 2013, 03:22:31 PM
http://forums.dansdeals.com/index.php?action=profile;u=6404

Thanks but he has not gotten back to me after 5 + contact attempts.
Guess he is very busy.

Any other suggestions ?
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Offline plainbachur

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #248 on: December 16, 2013, 08:37:56 PM »
Marcy Clothing Coat $325 so far no response
Gilt socks $38 so far no response
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Offline Super Speed

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #249 on: December 16, 2013, 08:44:27 PM »

Quote from: plainbachur on December 16, 2013, 08:37:56 PM
Marcy Clothing Coat $325 so far no response
Gilt socks $38 so far no response
No response for what?
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Offline plainbachur

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #250 on: December 16, 2013, 09:14:43 PM »
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Offline Super Speed

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #251 on: December 16, 2013, 09:26:11 PM »
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Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #252 on: December 17, 2013, 01:32:49 AM »
Quote from: plainbachur on December 16, 2013, 08:37:56 PM
Marcy Clothing Coat $325 so far no response
Gilt socks $38 so far no response
Return Protection? Purchase Protection?
Quote from: Super Speed on December 16, 2013, 09:26:11 PM
How long has it been?
+1
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Offline plainbachur

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #253 on: December 17, 2013, 10:32:32 AM »
Quote from: HP58 on December 17, 2013, 01:32:49 AM
Return Protection? Purchase Protection? +1
just got response this am
Gilt $38 was complete not needing anything
 Marcy they want itemize store receipt
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Offline intgesh

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #254 on: December 17, 2013, 08:06:28 PM »
This is a combination-lack-of-knowledge question, so may be slightly OT, but not completely. I've had a personal SPG account since May, and want to reset my 12-month clock and close it. (I have SPG Biz, don't worry ;)). I don't want to lose the CL, so I can downgrade to the Blue, or shift to my Delta Gold card. I also bought a GPS on the card,and I want to retain the AmEx extended warranty. Does either option allow me to hold on to the protection? Does the Blue option keep the same account number, and thereby it's the same account?
Thanks.
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Offline plainbachur

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #255 on: December 17, 2013, 09:38:53 PM »
Asked for documents how long does it take to get them once I faxed them in?
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Offline Super Speed

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #256 on: December 17, 2013, 09:56:32 PM »
Quote from: plainbachur on December 17, 2013, 09:38:53 PM
Asked for documents how long does it take to get them once I faxed them in?
IME they've been pretty slow lately.

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Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #257 on: December 18, 2013, 02:07:47 AM »
Quote from: Super Speed on December 17, 2013, 09:56:32 PM
IME they've been pretty slow lately.
+1. Faxed in last Wed haven't heard from them yet.
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Offline Super Speed

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #258 on: December 18, 2013, 02:13:28 AM »
Quote from: HP58 on December 18, 2013, 02:07:47 AM
+1. Faxed in last Wed haven't heard from them yet.
Faxed in a week and half ago on Friday haven't heard anything yet :(
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Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #259 on: December 18, 2013, 02:17:14 AM »
Quote from: Super Speed on December 18, 2013, 02:13:28 AM
Faxed in a week and half ago on Friday haven't heard anything yet :(
Why don't you call? They say 10 days... Think they're bogged down with the holiday season shopping ;) ?
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