My brother his wife and 3 kids youngest not even 2 months are on the flight 027 from tlv to ewr that was supposed to leave 12:35 and is delayed for 3hr 55min the AC broke and they can't fly till 4:30 if they get off the flight not sure they will be able to get back on and flights are over booked this week so stuck on the plane and very hot!! Now the questions is what can they do in regard to compensation they paid for the flight using some Citibank card they did buy on Amex platinum some baggage coverage up to $1000. el al announced they won't get anything from them being that mechanical and a law that u can't fly bet 2:30-4:30 so now what should they do? Thanks for all the help in advance!!