Well, it seems like the whole time they were admitting that they messed us over. So its not like they were trying to rip us off or anything. But the first time i called, i must have gotten someone who was not knowledgeable of all the options so i said that i want to think it over of either a refund or a night stopover.
The second time i called, Hashem sent us a guy who spent a long amount of time (about an hour) looking up all of our options and i guess he saw that he could put us on El-Al to the UK (although he did tell us that El-Al unfortunately does not have Kosher meals
) and we could then fly BA to the US.