I have to say that I am the most loyal Hyatt customer ever.
But lately I have been noticing that many of the hotels that I'm trying to book with points do not have availability or they don't even have base points and it's just like suite awards .
I understand that hotels don't get paid as much for reward redemption, but this is totally killing the brand.
Maybe I got lucky over 2 years covid but honestly the lack of award availability is turning me off.
Can you point out where you’ve been having difficulty? Because Hyatt is definitely the most valuable point system, and they added a ton of great hotels in the past year. I’m happier than ever with the booking options, and the newer ability to find/book suites without calling.
I do understand that popular hotels that were bookable a few years ago are very hard to find now, but places like Cancun became much more popular and what can you realistically expect? And even still they added many great hotels in Cancun area that are good alternatives.