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American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 329660 times)

Offline Shreknit

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Re: AMEX Reconsideration
« Reply #60 on: May 10, 2013, 11:16:19 AM »
Mine actually said "in progress" IIRC

+1

Offline Centro

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Re: AMEX Reconsideration
« Reply #61 on: May 10, 2013, 11:37:23 AM »
The reps at Amex Recon claim they don't have the power to overturn a denial and the department that handles that is not a customer-facing team, i.e. I can't speak with them. Was the dude BSing me?

+1 ?

Offline Shreknit

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Re: AMEX Reconsideration
« Reply #62 on: May 10, 2013, 12:58:17 PM »
+1 ?

How many huca's? Also have you asked for a supervisor

Offline Centro

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Re: AMEX Reconsideration
« Reply #63 on: May 10, 2013, 01:05:12 PM »
How many huca's? Also have you asked for a supervisor
2 HUCA's, but got exact same answer on both so I guess that this is the process and they indeed can't overwrite this decision.
I did not try a supervisor.

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Re: AMEX Reconsideration
« Reply #64 on: May 10, 2013, 01:30:18 PM »
IME they have no authority all they could do is rush the process or push the application by getting the approval faster.

Offline jaywhy

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Re: AMEX Reconsideration
« Reply #65 on: May 10, 2013, 01:32:37 PM »
IME they have no authority all they could do is rush the process or push the application by getting the approval faster.
Is there a department that has the authority to push apps through that we can call?

Offline meshugener

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Re: AMEX Reconsideration
« Reply #66 on: May 10, 2013, 02:58:04 PM »
Sometimes they can push through a pending app over the phone, but sometimes they'll tell you it has to be reviewed by the <enter fancy name> department, in which case there's no way to expedite the approval process.
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Re: AMEX Reconsideration
« Reply #67 on: May 10, 2013, 03:11:08 PM »
Sometimes they can push through a pending app over the phone, but sometimes they'll tell you it has to be reviewed by the <enter fancy name> department, in which case there's no way to expedite the approval process.
Or sometimes they tell you a letter was sent out requiring more info. ..

Offline meshugener

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Re: AMEX Reconsideration
« Reply #68 on: May 10, 2013, 03:14:03 PM »
Nah, that's for the losers.
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Re: AMEX Reconsideration
« Reply #69 on: May 10, 2013, 03:16:01 PM »
Nah, that's for the losers.
I got that a few times before and was approved automatically a couple days later

Offline Shmulyg

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Re: AMEX Reconsideration
« Reply #70 on: May 10, 2013, 07:31:48 PM »
I got that a few times before and was approved automatically a couple days later
So who says you're not a loser? :D

Offline meshugener

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Re: AMEX Reconsideration
« Reply #71 on: May 10, 2013, 07:33:06 PM »
No way to call him a loser if he was approved.
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Offline Shmulyg

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Re: AMEX Reconsideration
« Reply #72 on: May 10, 2013, 07:34:29 PM »
No way to call him a loser if he was approved.
Ok, ok. I take it back. :)

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Re: AMEX Reconsideration
« Reply #73 on: May 11, 2013, 10:05:37 PM »
No way to call him a loser if he was approved.
I knew i could count on you :)

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Re: AMEX Reconsideration
« Reply #74 on: May 12, 2013, 02:41:56 AM »
I guess this is recon. I chatted with amex to close my spg personal and move cl to blue card. she said she submitted request and it has to be reviewed. I got a letter that is denied because the spg card credit line is too new. Anybody have this before? Any way around it? Should I call up?
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Re: AMEX Reconsideration
« Reply #75 on: May 12, 2013, 07:09:54 AM »
I guess this is recon. I chatted with amex to close my spg personal and move cl to blue card. she said she submitted request and it has to be reviewed. I got a letter that is denied because the spg card credit line is too new. Anybody have this before? Any way around it? Should I call up?
maybe try sm

Offline itsyehuda

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Re: AMEX Reconsideration
« Reply #76 on: May 14, 2013, 07:13:14 PM »
Amex recon for business spg told me I had too many products. This even though I have multiple businesses with them.

He told me to close some cards, but even then couldn't guarantee approval. Wouldn't do it for me, said had to call CS, close cards, wait 48 hrs and call back to attempt it.

Is this normal for Amex?
I remember when a coke was a nickel, and you could buy VRs in OD.

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Re: AMEX Reconsideration
« Reply #77 on: May 14, 2013, 07:24:42 PM »
Amex recon for business spg told me I had too many products. This even though I have multiple businesses with them.

He told me to close some cards, but even then couldn't guarantee approval. Wouldn't do it for me, said had to call CS, close cards, wait 48 hrs and call back to attempt it.

Is this normal for Amex?
They have a new 4-card policy (not including charge cards).

Offline itsyehuda

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Re: AMEX Reconsideration
« Reply #78 on: May 14, 2013, 07:31:40 PM »
They have a new 4-card policy (not including charge cards).

That's across business and personal (or multiple businesses)?
I remember when a coke was a nickel, and you could buy VRs in OD.

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Re: AMEX Reconsideration
« Reply #79 on: May 14, 2013, 07:36:23 PM »
That's across business and personal (or multiple businesses)?
AFAIK, it's all-inclusive. CMIIW.