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Bluebird

The basics:

Sign up for a free account from Bluebird. Wait 7-10 business days to receive the card. If you have a Serve account, you will need to cancel it and then wait about 30 days before signing up. You need to wait for your physical BB card before you can proceed here.

Please note: As of the beginning of July 2014, you can load a maximum of $2500 a day at a WM register or ATM, up to $5,000 each calendar month into your Bluebird (hereafter: "BB") account. As of September 4, 2014, you can also load an additional $200/day with a debit card, up to $1000/month, though this might be risky, see below, II.4.

You can find answers to many questions here: https://www.bluebird.com/faqs?linknav=us-Prepaid-Bluebird-Home-Faqs#bluebird-checks And here: https://www.bluebird.com/ (just scroll down instead of clicking 'log in')

How to load it:

"Gift" cards (GCs)
Mastercard (MC) and Visa GCs have PIN codes that will make the cards function as debit cards. GCs may be used to load up your BB account in any Walmart, as will be explained below, or to get cash back when purchasing with them. Note that not all GCs work this way. Those from Metabank do, as do others. AMEX GCs are not capable of working with a PIN. They can only be used as gift cards. GCs for a specific business or store (iTunes or Home Depot or whatever) will never work in the ways described here. Note that 'Vanilla' brand GCs can no longer  be loaded to BB.

1. Buy Visa or MC GCs. The larger the denomination the better, since the fee-to-balance ratio will be better. Buy them anywhere, but you get the most out of this if you buy them with a CC that pays more than 1 point per dollar at that store at that time.

2. You will need a PIN for each GC. If you bought a MC GC, call the number on the back of the card or go online to set a PIN. If you bought a Visa, the last four digits of the card number will usually work, as long as you have not used the card yet. If you have used it, you had to set a PIN, so use that.
The # for US Bank MC Gift Cards is 1-866-952-5653. 1/2/<16 digit cc>#/<3 digits from back>#/3/PIN#/PIN#.

3. Go to Walmart (WM).

There are two suggested ways to load the GCs to BB at WM. Via a MoneyPass ATM (preferred) or via any cashier. Neither method charges an additional fee to what you paid when you bought the card. Please do not go to the service desk. Certainly do not refer to the GCs as gift cards, as they are, in fact, debit cards.

3a. MoneyPass ATMs

Not all WMs have MoneyPass ATMs, and MoneyPass ATMs at non-WM locations will not work to load BB. You can search for MoneyPass ATMs at WMs here: http://www.moneypass.com/atm-locator.aspx

Some report that MoneyPass ATMs in WMs near areas with high concentrations of DDFers seem to be permanently out of service. You may need to go farther afield or use the other method, mentioned below.

Follow the instructions on the machine to load your BB card. In some cases, the "WM Money Card" option will work for BB as well. Be patient and careful with your card swipes, as the machines are often slow or touchy. Each GC will be a separate transaction. Remember, the maximum of $2,500/day per BB account always applies.

If you are using high-denomination GCs, have found a very quick ATM, had a fellow BBer ahead of you, or are just experienced and able to complete each transaction very quickly, it is possible that you will complete $2,000 of transactions within about 10 minutes, which locks up the ATM for a while. Take a walk around the store and come back to let the machine unlock.

3b. Cashier

Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load your BB account from a debit card. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. They are able to split a single transaction into up to four different cards, but it can be simpler to add one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

This method should work at any WM - as intended by the BB product - but there are many stores in which some or all of the staff and management are suspicious of such transactions and will not do it. Your chances of convincing them to do something they think will risk their jobs is slim to none so if you encounter such resistance, please: Do take no for an answer and leave courteously to try another store or another day.
You want to stay under the radar as much as possible, so if things start getting complicated, tell them that you just remembered that you need to pick your kid up from school or whatever (have a good excuse ready beforehand) and that you need to leave, but you'll be back later. Th is way they forgot about their suspicions much faster.

4. It is apparently possible to load up to $200 per day to BB from debit cards on the BB web site for free, up to $1000 per month. Please note that people have had their BB accounts frozen or shut down for using GCs to load BB online, and that the BB site clearly says that any debit card used must be in the BB account holder's name. You have been warned.

Using A MC GC
Frequently a MC is declined at WM

When using the moneypass ATM, press the button ABOVE the BB button.  It may work without the following workaround.
The workaround is to:
1. Swipe MC
2.If you have the black and green screen press Cancel.If you have the white screen with colored touch icons, then right after you swipe a yellow 'change payment' button well pop up for a second, press that (you have to be fast).  You can also push the physical yellow button on the keypad. It does the same thing.
3. Select Debit
4. No Cash Back
5. Enter the PIN

Also seems to work if only $99 loaded.  or 99.99, too.

What to do with the money on your BB:

On the BB site, money can be sent to pay bills that don't normally accept CCs (think rent/mortgage, tuition, insurance, car payment, gas bill, even pay your cc bill) or to anyone in the U.S. for free. Use the 'pay and transfer tab'.  Checks sent online this way are delivered within 5 business days. (It may be prudent not to use BB to directly pay the CC on which you purchased the VRs/GCs that funded BB, but, once again, YMMV.)

Some people would rather use the free physical checks that you can order from BB. Please note that these checks need to be pre-authorized by you online, and a number written on them, before you give them to the person/institution you are paying. For checks of more than $2,000, authorization will require additional information and time. You need to provide the information and wait for confirmation before the check will be valid.

The money in your BB account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by BB, but in moderation should be fine. You can also send money to your bank account online by check, same as any other payee, but this might be risky from the perspective of the bank (not BB) if you bank and have CCs at the same institution.

Useful organizing techniques:

It can be unwieldy and confusing when standing in front of the WM ATM with a BB card or two and a bunch of GCs, some used, some not. The last thing anyone wants is to end up throwing away several hundred dollars on a perfectly good GC because you mistakenly thought it was drained. I'm sure there are contributors to this thread who have woken up in a cold sweat from just such a nightmare. Plus, being unorganized costs you time, and may make it more likely that some employee thinks you are up to something. Here are a few strategies for how to be organized.

1. Cargo pants, or other clothing/accessories with plenty of different pockets. Use different pockets for GCs yet to use and used GCs.

2. If you have more than one BB card, shuffle them into the stack of GCs at the appropriate spots for how many GCs you plan to load to each card. That way, you can just work through the stack and finish/begin each new BB card in turn.

3. A Sharpie marker works well for marking off GCs or BBs that you're done with. The marks even come off the cards with a little alcohol. Careful not to mark yourself or your clothes though.

4. Sort your GCs in ascending order of last 4 digits.  That makes it easier to keep track of which GCs are used.

To Close Your Bluebird:
While logged into your BB account, open this page: https://secure.bluebird.com/Profile/CloseAccount   

This no longer works and the only way to close your account is to call
For more details, including how to close family accounts, see (FM writeup)
« Last edited by justmeha on January 11, 2020, 11:55:46 PM »

Author Topic: Bluebird: Now you can pay bills that don`t take credit card with a credit card  (Read 2328367 times)

Offline Chapshnell

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Yes, their customer (non) service sucks.. and they said that they have the best systems in the world etc etc.. it cant be... I told them that I am calling on behalf of 3 people you want everyone to call in themselves.. they said yes.. So my co-worker called & they said even though it shows pay to "american express" they see something normal isnt right & it didnt reach the destination or something to that effect. PLEASE pay from your app only.. I personally have told everyone only to pay from their app as I see its crazy whats going on.. Money being applied all over the place

Offline ShlockDoc

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Yes, their customer (non) service sucks.. and they said that they have the best systems in the world etc etc.. it cant be... I told them that I am calling on behalf of 3 people you want everyone to call in themselves.. they said yes.. So my co-worker called & they said even though it shows pay to "american express" they see something normal isnt right & it didnt reach the destination or something to that effect. PLEASE pay from your app only.. I personally have told everyone only to pay from their app as I see its crazy whats going on.. Money being applied all over the place

Are you using multiple BB accounts?  Someone mentioned that their session info can get wonky if you log in and out of multiple accounts.  Since then I've only been using Incognito Mode in my browser.

Offline Chapshnell

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Yes. I am only using the BB app from now on.

Offline ckmk47

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Just to clarify.  If I have 2 or more Amex (for example) accounts in my bill pay list, they will make my payment go to any one of the 3 randomly, not necessarily the one I wanted to pay.
But if I only have 1 account listed for that company, they won't have a problem.  And the payment will go to my account.
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Offline lfas25

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Just to clarify.  If I have 2 or more Amex (for example) accounts in my bill pay list, they will make my payment go to any one of the 3 randomly, not necessarily the one I wanted to pay.
But if I only have 1 account listed for that company, they won't have a problem.  And the payment will go to my account.

Is this a statement or question?
I only paid 15% by switching to dansdeals

Offline Chapshnell

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Just to clarify.  If I have 2 or more Amex (for example) accounts in my bill pay list, they will make my payment go to any one of the 3 randomly, not necessarily the one I wanted to pay.
But if I only have 1 account listed for that company, they won't have a problem.  And the payment will go to my account.

I will give you an example:

Payment sent to "Amex Chapshnell SPG" lets call it. It ended up by a chase account of mine. They randomly pick which account they want to pay.
A DDF'er above posted its possibility due to multiple BB use from the same browser but its a new issue. To be safe I am only paying it via the BB app
 

Offline yitzf

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Hi Fellow DDF'ers,
Wanted to share with everyone a big issue myself, a family member of mine & a coworker are having/had.
When paying from Bluebird to a CC.. Lets pick American Express just for explanations sake.. Even though you select & pay the specific Amex card you are looking to pay the payment will in fact go to ANY PAYEE SETUP IN YOUR ACCOUNT! I am the 3rd person I personally know that is having this issue. HOWEVER when paying from the Bluebird app on the phone it does transmit properly.
Can anyone please speak up if you are having this issue.
Thank you to all & regards

There's an issue with the session cookies.

PSA:
If you manage more than one BB account, you must go incognito or clear cookies before you bill pay. There is an issue with the session cookies on bluebird.com not clearing out properly, and you risk your payments being sent to the wrong payee.

Offline Chapshnell

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Thanks, I scrolled back a bit to see if anyone posted it already. Guess I didnt scroll back enough.

Offline ckmk47

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Quite a problem!

I had something similar happen as I was in BB to pay a bill.  It kept reverting to a different payee as I was trying to pay a bill.  I deleted the payee they were trying to make me pay and then I had no further issue.  I see now it's a systemic problem.

resolved: Incognito browsing to pay bills.
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Offline Chapshnell

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Yes it reverts to a different card but even if you select from the drop down menu the right card it will still pay a wrong card. Be careful peeps

Offline Dr Moose

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can you use an EIN to get another bluebird account?
Hey there! I am using DansDeals Forums.

Offline sam i am

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Does anyone have a car loan and/or and pay mortgage with a CU and use BB billpay? Does the money get paid into a checking or savings account from which the CU withdraws funds for the loan? If yes, you are essentially depositing funds into a checking account via billpay. Then you should be able to 'pay' more into your account. If all of the above is true, this would be a safer way to use bb funds: Billpay into CU account and then pay CC bills from CU. Has anyone tried this?
I tried this today. Doesn't seem so practical.  Since the CU is not in the system, it will take 6 days until the funds are delivered. Then it would take a couple of days after that for the payment to post. Perhaps if there is a particular card one is worried about paying directly this would be an alternative.

Offline avadah

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Do they still even make the $500 VVGC?
Bump

Offline HDS

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Bump

I don't understand the question or the bump. Mema nafshuch.

Offline thetoad

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Besides for the walmart reload thing, do people have a pros/cons list of bluebird vs. serve?  From what I can tell, bluebird lets you write checks, where serve doesn't.  But unsure if there is anything else that's fundamentally different?  thoughts?

Offline dealfinder85

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anyone ever have an issue with writing a check after authorizing it?
i want to try it out on rent this month but want to make sure he gets the money

Offline Marco Polo

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anyone ever have an issue with writing a check after authorizing it?
i want to try it out on rent this month but want to make sure he gets the money
Are you asking about using the bill pay function or writing a check from your checkbook?

If writing from your checkbook, authorize it and then give it to the landlord. Shouldn't have an issue.
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Offline HDS

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Besides for the walmart reload thing, do people have a pros/cons list of bluebird vs. serve?  From what I can tell, bluebird lets you write checks, where serve doesn't.  But unsure if there is anything else that's fundamentally different?  thoughts?

There seem to be quite a lot of differences, actually.

Please look at the relevant Terms of Service for each product. In addition to features, such as check writing and bill pay which you should carefully compare, pay special attention to loading limits, spending/withdrawal limits, and fees.

Offline thetoad

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There seem to be quite a lot of differences, actually.

Please look at the relevant Terms of Service for each product. In addition to features, such as check writing and bill pay which you should carefully compare, pay special attention to loading limits, spending/withdrawal limits, and fees.

ok, can you (or anyone else) point me to somewhere that summarizes the differences? 

On the issue of checks vs bill pay, has anyone ever bill payed to their address (i.e. payee being someone else, but having the check sent to you) and then just delivering it as you normally would?

Offline HDS

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ok, can you (or anyone else) point me to somewhere that summarizes the differences? 

Is it too much for us to expect you to use the search feature within the forums, and to, uh, you know, actually do a little legwork yourself to research the products through which you intend to funnel thousands of dollars?

Yeah - seriously.

There are many many people here who will have no problem answering your specific, well researched questions. Spoon-feeding you? Not so much.

Quote
On the issue of checks vs bill pay, has anyone ever bill payed to their address (i.e. payee being someone else, but having the check sent to you) and then just delivering it as you normally would?

I don't really understand the question. What are you trying to accomplish? If you are nervous about bill pay, based on the recent stories of it going awry, why not use a check to pay someone else?