Topic Wiki

BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 178434 times)

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #940 on: February 13, 2015, 01:22:40 AM »

Not showing up for me...
what are you looking for?

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #941 on: February 13, 2015, 01:25:13 AM »
what are you looking for?

Denmark isn't an option in the drop down...

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #942 on: February 13, 2015, 01:25:51 AM »

Denmark isn't an option in the drop down...

But the message should be there, no?

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #943 on: February 13, 2015, 01:26:09 AM »
what are you looking for?

Or did they change the text above the selector?  What was it before?

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #944 on: February 13, 2015, 01:28:50 AM »

Or did they change the text above the selector?  What was it before?

Didn't say anything about matching billing address IIRC

Offline a mirrer

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Re: Premium Price Mistake ex-EU
« Reply #945 on: February 13, 2015, 01:35:49 AM »
Didn't say anything about matching billing address IIRC
dans screenshot from yesterday
http://i.dansdeals.com/wp-content/uploads/2015/02/uaden.png

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #946 on: February 13, 2015, 01:50:29 AM »

Offline eli1571

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Re: Premium Price Mistake ex-EU
« Reply #947 on: February 13, 2015, 04:41:29 AM »
If I didn't get my ticket numbers, just confirmed and ticketed email, can I still file a complaint ?

Offline a mirrer

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Re: Premium Price Mistake ex-EU
« Reply #948 on: February 13, 2015, 05:00:30 AM »
If I didn't get my ticket numbers, just confirmed and ticketed email, can I still file a complaint ?
the ft wiki has a way around
http://www.flyertalk.com/forum/premium-fare-deals/1654036-ua-ncl-ewr-600-dkk-mistaken-fare.html

Offline eli1571

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Re: Premium Price Mistake ex-EU
« Reply #949 on: February 13, 2015, 06:40:57 AM »
Thanx

Offline tageed-lee

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Offline @Yehuda

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Re: Premium Price Mistake ex-EU
« Reply #951 on: February 13, 2015, 12:38:08 PM »
I think it's imperative that everyone know that a DDFer is currently aboard LHR-TLV as part of a UA glitch ticket. Congrats to he who will remain nameless unless he comes forward himself!
My apologies. My naïveté got the better of me. I didn't think someone would lie about it, but I realized I was wrong when I got a text from him just now even though it's Shabbos in Israel. Sorry for the misinformation.

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #952 on: February 13, 2015, 12:43:59 PM »
My apologies. My naïveté got the better of me. I didn't think someone would lie about it, but I realized I was wrong when I got a text from him just now even though it's Shabbos in Israel. Sorry for the misinformation.

Why'd he lie?

Offline @Yehuda

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Re: Premium Price Mistake ex-EU
« Reply #953 on: February 13, 2015, 12:53:07 PM »
Why'd he lie?
I guess he thought it would be funny. He told a bunch of people and bet with someone to see who would be the first one to post it on DDF.

Offline Achas Veachas

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Re: Premium Price Mistake ex-EU
« Reply #954 on: February 13, 2015, 12:54:29 PM »
I guess he thought it would be funny. He told a bunch of people and bet with someone to see who would be the first one to post it on DDF.
lol now everyone's mad at you for not revealing his name to begin with :P

Offline VacationLover

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Re: Premium Price Mistake ex-EU
« Reply #955 on: February 13, 2015, 12:56:44 PM »
lol now everyone's mad at you for not revealing his name to begin with
I heard that some people managed to get on a flight immediately. Not sure if its true

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #956 on: February 13, 2015, 01:12:21 PM »
I heard that some people managed to get on a flight immediately. Not sure if its true

Including one on this forum IIRC. Saw a few posts about it earlier.

Offline tageed-lee

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Re: Premium Price Mistake ex-EU
« Reply #957 on: February 13, 2015, 01:15:53 PM »
http://www.dailyfinance.com/2015/02/12/united-wont-honor-cheap-uk-fare-deal/?icid=maing-grid7%7Cresponsive-mobile%7Cdl21%7Csec1_lnk2%26pLid%3D612514

Added link to show below... Couldn't add on mobile before...

"What happened was that websites like DansDeals.com found out about the glitch and even published a guide on how to score these now defunct tickets."

Offline Achas Veachas

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Re: Premium Price Mistake ex-EU
« Reply #958 on: February 13, 2015, 01:17:41 PM »
Including one on this forum IIRC. Saw a few posts about it earlier.
My apologies. My naïveté got the better of me. I didn't think someone would lie about it, but I realized I was wrong when I got a text from him just now even though it's Shabbos in Israel. Sorry for the misinformation.

Offline username

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Re: Premium Price Mistake ex-EU
« Reply #959 on: February 13, 2015, 01:19:48 PM »
Or you can do a Google news search for Dansdeals

https://www.google.com/?gws_rd=ssl#q=dansdeals&tbm=nws
^^^