same crap here
Dear Mr. Lopin:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
As you are an elite frequent guest with another hotel chain program, I
would be happy to share the details of how you could obtain Hyatt's
prestigious and generous Trial Diamond status. Please be advised, the
competitor's statement must show at least ten (10) stays or thirty (30)
nights accrued in order for the tier match to be processed. As the
statement you have provided does not show the required number of
stays/nights, unfortunately, I am unable to provide you with the Diamond
Trial Offer at this time.
I apologize for any inconvenience this may have caused you. Thank you
for your continued support of the Hyatt Gold Passport program.
Sincerely,
Elyse Curtner
Hyatt Gold Passport Representative