i want to preface this by saying that i know the following is due to negligence on my part, i just really hope this can be a learning experience for me without it biting this much...
last week on DDMS there was an incredible roundtrip deal to Iceland for 17k Chase Sapphire Reserve points on Delta. I grabbed two seats without properly consulting a jewish calendar. as i wanted to travel right after sukkos, i consulted the Google Hador which proclaimed Sunday evening October 20 to be the end of the Sukkot festival. figuring isru chag is monday, october 21, i booked the morning flight with a return the following Sunday October 27. it was only after 24 hours had passed that i remembered to check the itinerary to make sure that all is well, which is when i realized that i booked travel on Simchas Torah. i immediately called Chase and spent over two hours wiht the supervisor on the phone with him going back and forth with Delta trying to change or cancel the flights. they conceded with allowing me to change the flight for a change fee of $50 plus the difference in fees. at first i figured ill just change the outgoing flight to the 23rd, but soon realized that Delta doesnt operate that route on Tuesday or Wednesday. changing to a different date entirely would cost me over $500 per passenger. tried calling again, but there are already notes on the itinerary regarding allowing a change, but refusing a cancellation. anyhow, long story short is there anything left for me to do.