Yeah that's a question if I want to use Lyft in the future. Although given the fact that I had the whole ride from hell a few years ago, I'm not sure why I still use them, but as I was arriving in fort Lauderdale last week, I called the ride and used the weight and save which would be 15 minutes and after 10 minutes my driver was still 15 minutes away and then suddenly canceled the ride. Absolutely annoying