Author Topic: PRICING MISTAKE: 4 miles from Hong Kong (Read 299128 times)

DrDanny · « **Reply #520 on:** July 16, 2012, 09:48:28 PM »

Those are tickets they can no longer sell for money

jj1000 · « **Reply #521 on:** July 16, 2012, 09:52:17 PM »

Quote from: DrDanny on July 16, 2012, 09:48:28 PM

Those are tickets they can no longer sell for money

But like E said yesterday there were only 3 other people in F with him.

Side incomer · « **Reply #522 on:** July 16, 2012, 09:52:47 PM »

Quote from: DrDanny on July 16, 2012, 09:48:28 PM

Those are tickets they can no longer sell for money

Standard awards are available on 90% of their flights, which means that even they can sell it, they still release them to book on miles

AJK · « **Reply #523 on:** July 16, 2012, 09:54:08 PM »

DoT likes to fine $27,000 per incident, not $10,000.

dhalpern1 · « **Reply #524 on:** July 16, 2012, 09:57:20 PM »

Quote from: AJK on July 16, 2012, 09:54:08 PM

DoT likes to fine $27,000 per incident, not $10,000.

Still could be cheaper to take the fine when you factor in that a ton of people reserved 4+ tickets and a significant amount of people reserved 10+ tickets.

Mordy788 · « **Reply #525 on:** July 16, 2012, 09:58:00 PM »

It says that customers will be given an option of paying full amount or cancelling ticket at no charge. What will happen if the customer does not respond to email or phone call?

I bought travel insurance with my ticket, does that help me at all?

AsherO · « **Reply #526 on:** July 16, 2012, 10:01:26 PM »

Quote from: AJK on July 16, 2012, 09:54:08 PM

DoT likes to fine $27,000 per incident, not $10,000.

Source? (or are you being sarcastic?)

meshugener · « **Reply #527 on:** July 16, 2012, 10:04:00 PM »

So E won the DDF medal of *****!!
Bravo!!!

AJK · « **Reply #528 on:** July 16, 2012, 10:15:35 PM »

Quote from: AsherO on July 16, 2012, 10:01:26 PM

Source? (or are you being sarcastic?)

That was DoT has charged in the past for violations (in that case it was extreme delay).

...and it was per incident.

http://articles.latimes.com/2011/oct/31/business/la-fi-airlines-fines-20111031

Quote from: dhalpern1 on July 16, 2012, 09:57:20 PM

Still could be cheaper to take the fine when you factor in that a ton of people reserved 4+ tickets and a significant amount of people reserved 10+ tickets.

"per incident."

dhalpern1 · « **Reply #529 on:** July 16, 2012, 10:18:04 PM »

Quote from: AJK on July 16, 2012, 10:15:35 PM

"per incident."

An incident being one person booking 10 tickets, that wouldnt be considered 10 incidents is what I am saying.

AJK · « **Reply #530 on:** July 16, 2012, 10:27:15 PM »

Quote from: dhalpern1 on July 16, 2012, 10:18:04 PM

An incident being one person booking 10 tickets, that wouldnt be considered 10 incidents is what I am saying.

And I'm saying you're defining "per incident" incorrectly.

dhalpern1 · « **Reply #531 on:** July 16, 2012, 10:28:24 PM »

Quote from: AJK on July 16, 2012, 10:27:15 PM

And I'm saying you're defining "per incident" incorrectly.

got it. That can get expensive.

JEWDA · « **Reply #532 on:** July 16, 2012, 10:29:02 PM »

Quote from: SapphireSwell on July 16, 2012, 09:13:43 PM

http://www.flyertalk.com/forum/united-mileageplus-consolidated/1366665-ua-mistake-award-redemtion-rates-china-travel-now-corrected-44.html

Old Today, 7:08 pm #649
UA Insider
Company Representative

Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 1,656

Information regarding award pricing error
Hi Everyone, over the weekend, we discovered a united.com programming error that allowed customers to obtain Mileage Plus travel awards to and from Hong Kong for as little as four miles roundtrip per person, substantially below published levels, which we disclose to customers. We have since corrected the error and will be in contact with customers who have tickets issued at the incorrect award amounts. Customers will be given the choice to redeem at the correct mileage amount or re-deposit their award with all fees waived. We regret any inconvenience this has caused you, and appreciate your understanding.

Shannon Kelly
Director, Customer Insights
United Airlines

Welcome to the Forums!! Did you actually sign up just to tell us the news??

AJK · « **Reply #533 on:** July 16, 2012, 10:30:34 PM »

Quote from: dhalpern1 on July 16, 2012, 10:28:24 PM

got it. That can get expensive.

Indeed. Obviously UA has done some research and feels they either a) won't be subject to fine from DoT at all, or b) won't be subject to such an extent.

Quote from: Mordy788 on July 16, 2012, 09:58:00 PM

It says that customers will be given an option of paying full amount or cancelling ticket at no charge. What will happen if the customer does not respond to email or phone call?

What do you think will happen?

benzibox · « **Reply #534 on:** July 16, 2012, 10:33:44 PM »

Where is the thread from the guys that actually left that same day? Did they post their itinerarys online?

JEWDA · « **Reply #535 on:** July 16, 2012, 10:34:42 PM »

Quote from: benzibox on July 16, 2012, 10:33:44 PM

Where is the thread from the guys that actually left that same day? Did they post their itinerarys online?

Welcome back to the forums!

chucksterace · « **Reply #536 on:** July 16, 2012, 10:46:17 PM »

Anyone else notice that the flyertalk thread on this has been closed, anyone know why?

http://www.flyertalk.com/forum/united-mileageplus-consolidated/1366665-ua-mistake-award-redemption-rates-china-travel-ua-says-will-void-tickets-46.html

JEWDA · « **Reply #537 on:** July 16, 2012, 10:50:39 PM »

Quote from: chucksterace on July 16, 2012, 10:46:17 PM

Anyone else notice that the flyertalk thread on this has been closed, anyone know why?

http://www.flyertalk.com/forum/united-mileageplus-consolidated/1366665-ua-mistake-award-redemption-rates-china-travel-ua-says-will-void-tickets-46.html

Welcome to the Forums!

So is that why you came here??

They did not just close it, they opened a new thread instead.

AJK · « **Reply #538 on:** July 16, 2012, 10:50:55 PM »

Quote from: chucksterace on July 16, 2012, 10:46:17 PM

Anyone else notice that the flyertalk thread on this has been closed, anyone know why?

http://www.flyertalk.com/forum/united-mileageplus-consolidated/1366665-ua-mistake-award-redemption-rates-china-travel-ua-says-will-void-tickets-46.html

Welcome.

Read:

Quote

Folks, We're just in the process of splitting the thread into two. There will be this thread and a second thread with the UA announcement and the related comments to that. It will be back and this will be reopened. Soon. - l'etoile

ya · « **Reply #539 on:** July 16, 2012, 10:51:49 PM »

Quote from: chucksterace on July 16, 2012, 10:46:17 PM

Anyone else notice that the flyertalk thread on this has been closed, anyone know why?

http://www.flyertalk.com/forum/united-mileageplus-consolidated/1366665-ua-mistake-award-redemption-rates-china-travel-ua-says-will-void-tickets-46.html

***thread temporally closed***

Folks, We're just in the process of splitting the thread into two. There will be this thread and a second thread with the UA announcement and the related comments to that. It will be back and this will be reopened. Soon. - l'etoile

Poll

Did you catch the 4 mile hong kong deal and book and get ticketed??

Author Topic: PRICING MISTAKE: 4 miles from Hong Kong (Read 299128 times)