« Reply #247 on: November 08, 2015, 08:11:44 PM »
I have a J ticket ATH-ZRH-EWR booked and would like to book ATH-FRA-EWR in F. I see it online but when calling in they say it is phantom. Can i cancel my current ticket and book the F ticket online?
Unlikely you'll be able to book online if the rep (did you try more than one?) doesn't see it.
Don't have enough points to book it now while keeping the other rez?

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2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper