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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 178338 times)

Offline ilherman

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Re: Premium Price Mistake ex-EU
« Reply #620 on: February 11, 2015, 05:03:00 PM »
My friend just got 2 cancellation emails
Did he have etickets?
You can say what you think when you think what you say.

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #621 on: February 11, 2015, 05:03:31 PM »
My friend just got 2 cancellation emails
Was the flight touching the U.S at all?

Offline chff

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Re: Premium Price Mistake ex-EU
« Reply #622 on: February 11, 2015, 05:04:14 PM »
Did anyone call to get ticketed? I have one that is still pending

Offline Einstein

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Re: Premium Price Mistake ex-EU
« Reply #623 on: February 11, 2015, 05:04:31 PM »
Screenshot? Wording?
Taken from DDF Facebook...

If you think nobody cares about you... just forget to pay your credit card bill

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #624 on: February 11, 2015, 05:05:03 PM »
Taken from DDF Facebook...

Thats old and I believe was not ticketed

Offline Einstein

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Re: Premium Price Mistake ex-EU
« Reply #625 on: February 11, 2015, 05:05:45 PM »
Thats old and I believe was not ticketed
very well could be, Im not sure...that aint me
If you think nobody cares about you... just forget to pay your credit card bill

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #626 on: February 11, 2015, 05:05:53 PM »
http://www.wsj.com/articles/SB982615989876130731
Quote
United Airlines Reverses Course, Will Honor Web-Glitch Fares
By JANE COSTELLO WSJ.com
Updated Feb. 19, 2001 6:09 p.m. ET
United Airlines has decided the fares are fair after all.

The airline is in the process of contacting people who bought tickets through the ual.com Web site on the evening of Jan. 31 when a technical glitch temporarily "zeroed out" fares, resulting in the sale of 143 tickets for international travel priced less than $100.

These customers are now being given...

My how far we've come in 14 years!!!
« Last Edit: February 11, 2015, 05:11:08 PM by Yosef_S »
Former DDF Lurker Finally Getting the Hang of Posting...

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #627 on: February 11, 2015, 05:07:07 PM »
Taken from DDF Facebook...

This email was a confirmation that was sent to someone who cancelled their ticket on purpose. See the post on DDFB.
Former DDF Lurker Finally Getting the Hang of Posting...

Offline AJK

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Re: Premium Price Mistake ex-EU
« Reply #628 on: February 11, 2015, 05:10:02 PM »
Love posters who say "tickets cancelled" with NO info whatsoever.

Hearing any word starting with C-A-N and they're like "Wait, let me first report your ticket has been cancelled!"

..."Doesn't matter if you requested cancellation! Or, if the ticket is not subjec to the DOT regs! Or if it hasn't ticketed!"
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline VacationLover

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Re: Premium Price Mistake ex-EU
« Reply #629 on: February 11, 2015, 05:10:27 PM »
Was the flight touching the U.S at all?
He lives in IL so likely was to TLV i didnt confirm with him

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #630 on: February 11, 2015, 05:12:46 PM »
He lives in IL so likely was to TLV i didnt confirm with him
I'm expecting all those to get cancelled

Offline morgs

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Re: Premium Price Mistake ex-EU
« Reply #631 on: February 11, 2015, 05:15:43 PM »
JUst to clarify-if you cancel your tix within the 24 hr period then you do not get a full refund, but if UNITED decides to cancel the tix then we will get a full refund? Is this correct or are things different..... ???

Offline Chapshnell

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Re: Premium Price Mistake ex-EU
« Reply #632 on: February 11, 2015, 05:15:52 PM »
Taken from DDF Facebook...

I know who this is, his ticket was never ticketed

Offline DMYD

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Re: Premium Price Mistake ex-EU
« Reply #633 on: February 11, 2015, 05:23:03 PM »
JUst to clarify-if you cancel your tix within the 24 hr period then you do not get a full refund, but if UNITED decides to cancel the tix then we will get a full refund? Is this correct or are things different..... ???
-1 if you cancel within 24 hours you do get full refund . If United cancels it even after, you will get a full refund

Offline morgs

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Re: Premium Price Mistake ex-EU
« Reply #634 on: February 11, 2015, 05:25:14 PM »
-1 if you cancel within 24 hours you do get full refund . If United cancels it even after, you will get a full refund
Thanks for clarifying!

Offline MosheD

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Re: Premium Price Mistake ex-EU
« Reply #635 on: February 11, 2015, 05:27:56 PM »
Just another point...
If iyh bezh plz G-d these are ticketed you will earn miles exceeding the value of the ticket!
OMG

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #636 on: February 11, 2015, 05:28:58 PM »
Just another point...
If iyh bezh plz G-d these are ticketed you will earn miles exceeding the value of the ticket!
OMG

Are you sure?

Offline YOSEF

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Re: Premium Price Mistake ex-EU
« Reply #637 on: February 11, 2015, 05:32:59 PM »
Could use some educated advice:
1. I booked LHR-ZRH(layover)-TLV(dest)-ZRH(layover)-LHR.

2. I got an email from United when I booked stating:
united.com Codeshare Flight Ticketing Delay
Dear YOSEF,

This notification is being sent to you because one or more flight segments associated with the confirmation shown above is on a codeshare partner(s). This itinerary will remain in effect for 24 hours through Thu., 12 Feb., 2015. Once our codeshare partner accepts this reservation your fare will be guaranteed, your ticket will be issued with the form of payment authorized and a receipt will be sent to you.

3. I checked the PNR on United.com and its missing the TLV-ZRH leg.

4. I checked the PNR on Swiss.com, and it has all the legs.

So: should I call UA and try to get them to issue the ticket? Or leave it and hope for the best?

Thanks!

Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #638 on: February 11, 2015, 05:35:01 PM »
Just another point...
If iyh bezh plz G-d these are ticketed you will earn miles exceeding the value of the ticket!
OMG

IF you're flying right away

Offline chff

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Re: Premium Price Mistake ex-EU
« Reply #639 on: February 11, 2015, 05:35:47 PM »
JUst to clarify-if you cancel your tix within the 24 hr period then you do not get a full refund, but if UNITED decides to cancel the tix then we will get a full refund? Is this correct or are things different..... ???
All my itin were fully refundable fares