Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1399308 times)

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Amex Serve.com
« Reply #1620 on: October 01, 2014, 02:03:57 AM »
Thanks. The ppl on here kno  better tho  :P


For the $40 promo, does it have to be one charge or in total 40 bucks?
1 charge of $40

Offline AnonymousUser

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3002
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Serve.com
« Reply #1621 on: October 01, 2014, 09:40:56 AM »
Can the same cc be linked to two different accounts?
If they have different CC numbers, like biz cards, yes.

Offline zw

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2014
  • Posts: 209
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: israel
Re: Amex Serve.com
« Reply #1622 on: October 01, 2014, 11:57:09 AM »
 Are the same limits for loading in family dollar with gc applied, as in walmart?

Offline cozmohoot

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2012
  • Posts: 4440
  • Total likes: 95
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: NY
Re: Amex Serve.com
« Reply #1623 on: October 01, 2014, 01:41:17 PM »
bump
is it an issue to link the same bank account to my serve and my wifes maiden name's serve?

Offline @Yehuda

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2013
  • Posts: 9696
  • Total likes: 188
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amex Serve.com
« Reply #1624 on: October 01, 2014, 04:05:26 PM »
At WM now. First time I've been to one that has an ATM, so I went to the machine but there was no option for Serve. I clicked on BB and swiped my Serve, chose $500 and swiped my OV but the transaction was declined. On line for a cashier now. Any idea what I did wrong?

Offline ah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2013
  • Posts: 1666
  • Total likes: 4
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Amex Serve.com
« Reply #1625 on: October 01, 2014, 04:07:11 PM »
At WM now. First time I've been to one that has an ATM, so I went to the machine but there was no option for Serve. I clicked on BB and swiped my Serve, chose $500 and swiped my OV but the transaction was declined. On line for a cashier now. Any idea what I did wrong?
keep trying its a vanilla thing...for some reason need to try a few times and hopefully will eventually work

Offline @Yehuda

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2013
  • Posts: 9696
  • Total likes: 188
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amex Serve.com
« Reply #1626 on: October 01, 2014, 04:11:58 PM »
Ok now this is bad, at the cashier also my OV didn't go through. Never had this before. Help!?

Offline etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12919
  • Total likes: 3373
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #1627 on: October 01, 2014, 04:12:39 PM »
Ok now this is bad, at the cashier also my OV didn't go through. Never had this before. Help!?
If it makes you feel better, it has happened to me too.
Workflowy. You won't know what you're missing until you try it.

Offline @Yehuda

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2013
  • Posts: 9696
  • Total likes: 188
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amex Serve.com
« Reply #1628 on: October 01, 2014, 04:20:20 PM »
keep trying its a vanilla thing...for some reason need to try a few times and hopefully will eventually work
I'm not just going to keep swiping the card again and again hoping it works.

If it makes you feel better, it has happened to me too.
Oy. Now I'm stuck with 4K in OVs...

Left WM. What a waste of a trip (this was a far WM for me).

Offline ah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2013
  • Posts: 1666
  • Total likes: 4
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Amex Serve.com
« Reply #1629 on: October 01, 2014, 04:22:48 PM »
I'm not just going to keep swiping the card again and again hoping it works.
Oy. Now I'm stuck with 4K in OVs...

Left WM. What a waste of a trip (this was a far WM for me).
I never had to leave with them although I choose to not do OV anymore at WM to avoid the hassle...try family dollar

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Amex Serve.com
« Reply #1630 on: October 01, 2014, 04:24:11 PM »
I'm not just going to keep swiping the card again and again hoping it works.

well you should. by at least the 10th swipe it should go through

Offline ah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2013
  • Posts: 1666
  • Total likes: 4
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Amex Serve.com
« Reply #1631 on: October 01, 2014, 04:30:03 PM »
well you should. by at least the 10th swipe it should go through
+1 no ones randomly telling you to swipe and cross your fingers this is a known issue and were telling you from experience what needs to be done...take it or leave it but don't say you're stuck because you won't keep swiping

Offline etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12919
  • Total likes: 3373
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #1632 on: October 01, 2014, 04:32:31 PM »
+1 no ones randomly telling you to swipe and cross your fingers this is a known issue and were telling you from experience what needs to be done...take it or leave it but don't say you're stuck because you won't keep swiping
Which cashier will let you try 10 times?
Even if they do, what a pain!
Workflowy. You won't know what you're missing until you try it.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Amex Serve.com
« Reply #1633 on: October 01, 2014, 04:33:19 PM »
Which cashier will let you try 10 times?
Even if they do, what a pain!
ATM?

Offline etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12919
  • Total likes: 3373
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #1634 on: October 01, 2014, 04:36:38 PM »
ATM?
And it won't lock up from "attempting to load $2k"?
Either way it's a pain. I avoid OVs if I can for this reason.
Workflowy. You won't know what you're missing until you try it.

Offline mb1

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jan 2013
  • Posts: 922
  • Total likes: 17
  • DansDeals.com Hat Tips 23
    • View Profile
Re: Amex Serve.com
« Reply #1635 on: October 01, 2014, 04:37:57 PM »
New Offer:

Get a $20 Amazon gift card after you add a credit card to the Softcard app and tap to pay.

You can add an Amex, Chase or Wells Fargo card.

Also, for those Verizon customers that didn't sign up yet, get a $5 credit on their first 5 purchases.
« Last Edit: October 01, 2014, 04:42:11 PM by mb1 »

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 7232
  • Total likes: 1097
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
Re: Amex Serve.com
« Reply #1636 on: October 01, 2014, 06:16:48 PM »
And it won't lock up from "attempting to load $2k"?
No.
I just found a new supply of forks!

Offline Talmid Muvhak

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2014
  • Posts: 458
  • Total likes: 24
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: העיר התורה
Re: Amex Serve.com
« Reply #1637 on: October 01, 2014, 06:20:36 PM »
No.
+1. it only locks up from loading 2000 not attempting to load 2000.
וצדיק באמונתו יחיה

Offline etech0

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 12919
  • Total likes: 3373
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Amex Serve.com
« Reply #1638 on: October 01, 2014, 06:28:20 PM »
+1. it only locks up from loading 2000 not attempting to load 2000.
I'm pretty sure I've experienced otherwise, but okay. I'll have to try again :)
Workflowy. You won't know what you're missing until you try it.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68895
  • Total likes: 17273
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Amex Serve.com
« Reply #1639 on: October 02, 2014, 01:21:36 AM »
ISIS won't let me register more than 7 AMEX cards.
Anyone else have more than 7 registered?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.