Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1925585 times)

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4040 on: May 06, 2015, 04:28:42 PM »
Just got f/r'ed

Offline etech0

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Re: Amex F/R Master Thread
« Reply #4041 on: May 06, 2015, 04:32:53 PM »
Just got f/r'ed
oy..... good luck!
Workflowy. You won't know what you're missing until you try it.

Offline sams

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Re: Amex F/R Master Thread
« Reply #4042 on: May 06, 2015, 04:37:17 PM »

Just got f/r'ed
pm if u need any help. Otherwise hatzlocha rabbah

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4043 on: May 06, 2015, 05:13:18 PM »
Just got f/r'ed
What are they requesting ?

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4044 on: May 06, 2015, 05:16:03 PM »
Here's the story. On the application I wrote one year so when they called me up I told them I have not yet filed taxes this year. I was put on  hold and when she came back she said that instead they will be requiring 2 bank statements and a tax extention form.

 I called the rep back and told her that after speaking with my biz advisors I realized that I may not end up filing taxes at all, so what should I do about the extension if there is none. She then made it seem to me like the important thing is the bank statements and that it does not need to be specifically the last two months.

My question is as follows I have two checking accounts one a 360 account that was dedicated to rc/serve with five k in and out every month my second account has a revolving balance of less than that but is more diverse which account should I use (I would assume the answer is number two)

My second question is that I would rather not risk my account being closed as opposed to Me closing it myself is there a chance that I can submit the statements and tell the rep this is all I have for now, please try and make this work... If it won't work please call me back and I'll see if I can get you the tax extention... In which case obviously I would preemptively shut down my account.

Any help would be appreciated thanks for all your help in the past.
« Last Edit: May 06, 2015, 05:21:42 PM by yakrot »

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4045 on: May 06, 2015, 05:34:30 PM »
Here's the story. On the application I wrote one year so when they called me up I told them I have not yet filed taxes this year. I was put on  hold and when she came back she said that instead they will be requiring 2 bank statements and a tax extention form.

 I called the rep back and told her that after speaking with my biz advisors I realized that I may not end up filing taxes at all, so what should I do about the extension if there is none. She then made it seem to me like the important thing is the bank statements and that it does not need to be specifically the last two months.

My question is as follows I have two checking accounts one a 360 account that was dedicated to rc/serve with five k in and out every month my second account has a revolving balance of less than that but is more diverse which account should I use (I would assume the answer is number two)

My second question is that I would rather not risk my account being closed as opposed to Me closing it myself is there a chance that I can submit the statements and tell the rep this is all I have for now, please try and make this work... If it won't work please call me back and I'll see if I can get you the tax extention... In which case obviously I would preemptively shut down my account.

Any help would be appreciated thanks for all your help in the past.
I'm confused what started this whole thing?

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4046 on: May 06, 2015, 05:39:12 PM »
I'm confused what started this whole thing?
I spent 2500 in target yesterday and at the same time put $3000 in airline tickets for a family member...

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4047 on: May 06, 2015, 05:46:23 PM »
I spent 2500 in target yesterday and at the same time put $3000 in airline tickets for a family member...
Hmmm I hear. New account right? Newish with Amex or you've been around a while?

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4048 on: May 06, 2015, 06:06:07 PM »
Hmmm I hear. New account right? Newish with Amex or you've been around a while?
Yup first Amex ever.... Obviously was not smart

Offline unclesam

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Re: Amex F/R Master Thread
« Reply #4049 on: May 06, 2015, 10:20:32 PM »
@yakrot I passed once for personal cc with a $240 bank statement

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4050 on: May 06, 2015, 10:25:27 PM »
@yakrot I passed once for personal cc with a $240 bank statement
Thank you very much! This gives me some hope.
« Last Edit: May 06, 2015, 10:39:06 PM by yakrot »

Offline a mirrer

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Re: Amex F/R Master Thread
« Reply #4051 on: May 06, 2015, 10:35:51 PM »
Thank you very much! This gives me some hope.
Was this a personal or biz card?
@yakrot I passed once for personal cc with a $240 bank statement

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4052 on: May 06, 2015, 10:39:20 PM »
@yakrot I passed once for personal cc with a $240 bank statement
Thnx fixed that

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #4053 on: May 06, 2015, 11:31:53 PM »
how much did he load?
5k but he had a 15k balance from the previous statement
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Offline txtmax4

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Re: Amex F/R Master Thread
« Reply #4054 on: May 11, 2015, 04:24:12 PM »
About 1-2 weeks ago I called Amex, got routed to FR and they updated some info of mine including income and some contact info and since then everything seems normal. I can use the cards no problem.

During that time I tried to add my wife as AU (twice) and both times I got a letter in response that they cannot add her at this time. Upon calling with the ref # they said they can only tell her the reason.
She got on the phone and they told her she defaulted on one of her accounts. She asked which acct, and they said, true, we don't see anything negative, you need to call custserv and notate that the acct is in good standing. (meantime other AU's I had no problem adding)

Today I called custserv for her acct and went straight to FR dept, they asked same info as they had asked me a few weeks ago.
After updating info, subsequent calls went to FR and upon me asking why is the call still being routed to them they said it's not fully "closed out" I guess that's referring to the review..

Anyone experience this? Is this the famous "mini FR" from which, if you come out, you only come out stronger?

Want to do AOR for wife this week, including Amex. Any and all input is appreciated.
Sorry for long post.
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Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4055 on: May 11, 2015, 04:54:19 PM »
Mini FR's usually close out right away so your story sounds a bit strange, like a special case.

Offline jbkr101

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Re: Amex F/R Master Thread
« Reply #4056 on: May 12, 2015, 08:05:21 PM »
how long after being cleared for f/r can i apply for new card

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4057 on: May 12, 2015, 08:06:32 PM »
how long after being cleared for f/r can i apply for new card
If you passed you should be good to go.

Offline Mendylab

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Re: Amex F/R Master Thread
« Reply #4058 on: May 12, 2015, 08:14:44 PM »
I spent 2500 in target yesterday and at the same time put $3000 in airline tickets for a family member...

Is spending a lot on flights on a new card usually a good reason for fr?

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4059 on: May 12, 2015, 08:16:35 PM »
Is spending a lot on flights on a new card usually a good reason for fr?
High spending on a new card could be a trigger. Check the wiki