Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1932937 times)

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4000 on: May 04, 2015, 10:40:16 AM »
I got two new biz cards (plat and gold).
Have had personal for a while.

I need to do 20k to get the 150k bonus.
And 10k to get the 75k bonus.

All has to be done over 90 days.

What is the smartest way to avoid an FR.

It will all be from normal spending, but how should I devide it up, and pay it up?

Thanks
Do it in smaller amounts and stretched out somewhat evenly over the 90 days (don't rush the spending). Don't do anything out of the ordinary like a sudden spend spike.

Offline real-brisker

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Re: Amex F/R Master Thread
« Reply #4001 on: May 04, 2015, 11:17:32 AM »
Do it in smaller amounts and stretched out somewhat evenly over the 90 days (don't rush the spending). Don't do anything out of the ordinary like a sudden spend spike.
Thanks.

So I should do 6,500 per month on plat
And 3,300 per month on gold.

All should be good technically?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4002 on: May 04, 2015, 11:19:55 AM »
Thanks.

So I should do 6,500 per month on plat
And 3,300 per month on gold.

All should be good technically?
No not necessarily there still a risk. But that's the best chance at avoiding it.
Also try to space out that 6.5k a month, maybe a week in between, pay off partly as you go.

Offline rileywiles23

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Amex F/R Master Thread
« Reply #4003 on: May 04, 2015, 08:49:37 PM »
Amex declined a few small charges on my new Hilton card. I did a lot of spending on the biz platinum. Does that indicate  the beginning of an F/R ?
Life is as good as you make it...

Offline Hellokitty64

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Re: Amex F/R Master Thread
« Reply #4004 on: May 04, 2015, 10:06:38 PM »
Putpac. The automated system will reroute you to FR department automatically if they want to speak with you. They gave me an anxiety attack a couple days ago by sending me to the FR DEPARTMENT because of what turned out to be a 99 cent returned payment

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #4005 on: May 04, 2015, 10:59:22 PM »
Putpac. The automated system will reroute you to FR department automatically if they want to speak with you. They gave me an anxiety attack a couple days ago by sending me to the FR DEPARTMENT because of what turned out to be a 99 cent returned payment
and?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline solls108

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Re: Amex F/R Master Thread
« Reply #4006 on: May 04, 2015, 11:07:25 PM »
Every time charges have been posted, I paid immediately.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4007 on: May 04, 2015, 11:09:25 PM »
Every time charges have been posted, I paid immediately.
Wait and see. Hopefully you won't get F/R'd.

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #4008 on: May 04, 2015, 11:35:51 PM »

Amex declined a few small charges on my new Hilton card. I did a lot of spending on the biz platinum. Does that indicate  the beginning of an F/R ?
Putpac. The automated system will reroute you to FR department automatically if they want to speak with you. They gave me an anxiety attack a couple days ago by sending me to the FR DEPARTMENT because of what turned out to be a 99 cent returned payment
You were right. It was just a mini F/R. They were just concerned about large charges on the card. Now I'll have to cut down on the Amex spending.
Life is as good as you make it...

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4009 on: May 04, 2015, 11:56:15 PM »
You were right. It was just a mini F/R. They were just concerned about large charges on the card. Now I'll have to cut down on the Amex spending.
Yep mini FR's do the trick they get people to stop spending irregularly which is exactly what they want.

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #4010 on: May 05, 2015, 12:51:03 AM »
You were right. It was just a mini F/R. They were just concerned about large charges on the card. Now I'll have to cut down on the Amex spending.
How much were you doing, and how quickly if I may ask?

Offline rileywiles23

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Amex F/R Master Thread
« Reply #4011 on: May 05, 2015, 09:11:23 AM »
Yep mini FR's do the trick they get people to stop spending irregularly which is exactly what they want.
The truth is, I don't think it was really a mini F/R. The questions were in regards to confirming all the spend was actually mine. It was just at a random time, on a day where I didn't make any larger charges.
How much were you doing, and how quickly if I may ask?
I spent 10k in a month on plat biz. After that my other cards started getting declined.
Life is as good as you make it...

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4012 on: May 05, 2015, 09:13:35 AM »
The truth is, I don't think it was really a mini F/R. The questions were in regards to confirming all the spend was actually mine. It was just at a random time, on a day where I didn't make any larger charges.  I spent 10k in a month on plat biz. After that my other cards started getting declined.
Ya that doesn't really sound like mini FR.

Offline Hellokitty64

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Re: Amex F/R Master Thread
« Reply #4013 on: May 05, 2015, 11:43:07 AM »
Putpac. The automated system will reroute you to FR department automatically if they want to speak with you. They gave me an anxiety attack a couple days ago by sending me to the FR DEPARTMENT because of what turned out to be a 99 cent returned payment
and?
Nothing. They just wanted to let me know and make sure I paid it

Offline bsimchatomid

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Re: Amex F/R Master Thread
« Reply #4014 on: May 06, 2015, 09:05:01 AM »
I got a phone call this moning from amex triggered by yesterday's Target fiasco plus I ordered one 2K AGC that went through as a duplicate. I spoke to the security department about my business and we ended off that all is clear. I then logged in online and I see charging is suspened. Is this a mini or full blown FR?

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4015 on: May 06, 2015, 09:06:44 AM »
I got a phone call this moning from amex triggered by yesterday's Target fiasco plus I ordered one 2K AGC that went through as a duplicate. I spoke to the security department about my business and we ended off that all is clear. I then logged in online and I see charging is suspened. Is this a mini or full blown FR?
Maybe just a security issue don't panic yet. I know someone this exact same thing happened to yesterday was just that. Call them and try to clear it up.

Offline bsimchatomid

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Re: Amex F/R Master Thread
« Reply #4016 on: May 06, 2015, 10:37:52 AM »
Maybe just a security issue don't panic yet. I know someone this exact same thing happened to yesterday was just that. Call them and try to clear it up.

I spoke to them then. I just logged in again and the message was removed. Phew. Thanks for the reassurance.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4017 on: May 06, 2015, 10:41:10 AM »
I spoke to them then. I just logged in again and the message was removed. Phew. Thanks for the reassurance.
glad to hear

Offline bentheman

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Re: Amex F/R Master Thread
« Reply #4018 on: May 06, 2015, 11:03:28 AM »
If i close my Amex Platinum Biz because of FR will i be able to get new Platinum Biz or Personal?

Offline yitrap

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Re: Amex F/R Master Thread
« Reply #4019 on: May 06, 2015, 11:04:42 AM »

If i close my Amex Platinum Biz because of FR will i be able to get new Platinum Biz or Personal?
If you're closing it before they do shouldn't be an issue, if they close it you're in trouble