Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1931035 times)

Offline ydf

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Re: Amex F/R Master Thread
« Reply #5160 on: October 18, 2015, 04:30:52 PM »
$800 isn't a very large purchase.
thanks for your help (always!)

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5161 on: October 18, 2015, 07:03:26 PM »
Even if I survive my fr what are my chances of getting approved for new cards?
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5162 on: October 18, 2015, 07:13:39 PM »
Even if I survive my fr what are my chances of getting approved for new cards?
In that case your chances are just as good as before the fr.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #5163 on: October 18, 2015, 07:13:55 PM »
Even if I survive my fr what are my chances of getting approved for new cards?
You should be good to go, no ?

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5164 on: October 18, 2015, 07:16:37 PM »
You should be good to go, no ?
I hope so I have no previous experience :-[, I have a tax return of 13-14k so I guess it's fine
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Offline mmm740

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Re: Amex F/R Master Thread
« Reply #5165 on: October 18, 2015, 07:18:11 PM »
Would they accept a tax return from 2013?

Offline sammy n

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Re: Amex F/R Master Thread
« Reply #5166 on: October 18, 2015, 07:19:02 PM »
Would they accept a tax return from 2013?
I just tried that for DW and it was a no go. They said they need to see from 2014.

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5167 on: October 18, 2015, 07:20:01 PM »
In that case your chances are just as good as before the fr.
even if cl is slashed?
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Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5168 on: October 18, 2015, 07:21:20 PM »
even if cl is slashed?
Yes, besides for the general impact that would have on your overall credit score.

Offline TimT

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Re: Amex F/R Master Thread
« Reply #5169 on: October 18, 2015, 07:27:45 PM »

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5170 on: October 18, 2015, 07:31:54 PM »
Yes, besides for the general impact that would have on your overall credit score.
Yes
thanks, credit score should climb back up though, no?
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Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #5171 on: October 18, 2015, 07:33:39 PM »
thanks, credit score should climb back up though, no?
Yes

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5172 on: October 18, 2015, 07:34:19 PM »
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline leaf

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Re: Amex F/R Master Thread
« Reply #5173 on: October 18, 2015, 08:01:32 PM »
even if cl is slashed?
Is the FR on business account or personal? If they institute a credit limit on charge card, then it still should not show up on credit report.  If they lower credit card limits, then it may have some minimal effect.  Closing your American Express accounts will have the harshest effect on credit line bc it will be down to zero for Amex.  BTW, I don't believe there is any difference to credit score between closing down proactively and failing FR and thus getting shut down.  Might be more beneficial for future relationship with Amex, but the reports are mixed. 

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5174 on: October 18, 2015, 08:03:15 PM »
Is the FR on business account or personal? If they institute a credit limit on charge card, then it still should not show up on credit report.  If they lower credit card limits, then it may have some minimal effect.  Closing your American Express accounts will have the harshest effect on credit line bc it will be down to zero for Amex.  BTW, I don't believe there is any difference to credit score between closing down proactively and failing FR and thus getting shut down.  Might be more beneficial for future relationship with Amex, but the reports are mixed.
it started with business but spread to the rest
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Offline TimT

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Re: Amex F/R Master Thread
« Reply #5175 on: October 18, 2015, 08:04:28 PM »
it started with business but spread to the rest
They didn't request anything for the business ?

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5176 on: October 18, 2015, 08:04:54 PM »
They didn't request anything for the business ?
nope,just personal tax returns
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Offline leaf

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Re: Amex F/R Master Thread
« Reply #5177 on: October 18, 2015, 08:06:48 PM »
it started with business but spread to the rest
Sounds typical.  Is the business real? Didn't look up thread now... If they are only asking for personal taxes and you make some money on books, good chance you will pass. But they will likely slash credit lines (unless they are small to begin with).  And impose credit limit on charge cards. 

Offline maxie m

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Re: Amex F/R Master Thread
« Reply #5178 on: October 18, 2015, 08:08:05 PM »
Sounds typical.  Is the business real? Didn't look up thread now... If they are only asking for personal taxes and you make some money on books, good chance you will pass. But they will likely slash credit lines (unless they are small to begin with).  And impose credit limit on charge cards.
I'm expecting the latter to happen
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Offline ydf

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Re: Amex F/R Master Thread
« Reply #5179 on: October 18, 2015, 08:19:33 PM »
Is the FR on business account or personal? If they institute a credit limit on charge card, then it still should not show up on credit report.  If they lower credit card limits, then it may have some minimal effect.  Closing your American Express accounts will have the harshest effect on credit line bc it will be down to zero for Amex.  BTW, I don't believe there is any difference to credit score between closing down proactively and failing FR and thus getting shut down.  Might be more beneficial for future relationship with Amex, but the reports are mixed.
wrong dan is saying clearly on DDMS (I dont have the link if someone can help me find it? ) that its a big difference if they shut you or if you close it yourself, if they shut you it will say on credit report closed by issuer which is not the best thing....