Author Topic: Every Time I Try Signing In To Chase I Most Go Thru The Verification Steps (Read 5008 times)

yr · « **Reply #20 on:** December 29, 2015, 11:16:53 AM »

Quote from: skyguy918 on December 29, 2015, 11:14:58 AM

Lately (last week or so), when I login to Chase, it always says 'we don't recognize the computer you're using' etc. and requires me to do the whole email ID code thing. This used to happen when I'd clear cookies or be inactive on a particular computer for a long time (like a month). But now it happens every single time I login.

Anyone else having this issue? Any suggestions?

I've had that issue sporadically over last month or two on my computer and phone.

skyguy918 · « **Reply #21 on:** December 29, 2015, 11:29:01 AM »

Quote from: Marco Polo on December 29, 2015, 11:15:39 AM

Someone just posted it this morning.

http://forums.dansdeals.com/index.php?topic=59490.0

Thanks to whoever moved my thread. For some reason 'verification' didn't occur to me as a search term when I looked to see if this issue had been posted yet.

Nitantnel · « **Reply #22 on:** December 29, 2015, 11:39:20 AM »

This happened to me as well.

You need to delete your cookies from the beginning of time.

dealvr · « **Reply #23 on:** December 29, 2015, 11:48:48 AM »

Used to happen to me as well.
This happens when there is a closed account on your profile, IIRC. Best to remove closed accounts to avoid this.

Nitantnel · « **Reply #24 on:** December 29, 2015, 11:51:58 AM »

Quote from: dealvr on December 29, 2015, 11:48:48 AM

Used to happen to me as well.
This happens when there is a closed account on your profile, IIRC. Best to remove closed accounts to avoid this.

Iv'e had closed accounts for years and this never occurred.

skyguy918 · « **Reply #25 on:** December 29, 2015, 11:54:10 AM »

Quote from: dealvr on December 29, 2015, 11:48:48 AM

Used to happen to me as well.
This happens when there is a closed account on your profile, IIRC. Best to remove closed accounts to avoid this.

How do you remove an account? I see an option to hide it. Is that sufficient?

dealvr · « **Reply #26 on:** December 29, 2015, 04:37:43 PM »

Quote from: skyguy918 on December 29, 2015, 11:54:10 AM

How do you remove an account? I see an option to hide it. Is that sufficient?

I did it over the phone

yuneeq · « **Reply #27 on:** December 29, 2015, 04:49:33 PM »

I'm not having any problems, but I suggest everyone include some basic info like what browser and OS you use.

Super Speed · « **Reply #28 on:** December 29, 2015, 04:51:33 PM »

Quote from: chaimmayer on December 29, 2015, 08:43:19 AM

You're lucky
My chase business account always tells me that the account is locked and I have to call to get it unlocked. The reps of course have no idea why this is and they unlock it and then I am good for another few weeks until the next time

You may have a linked card that was the original card for that login that has been closed, get them to remove it on their end otherwise it'll keep on happening.

dealvr · « **Reply #29 on:** December 29, 2015, 08:52:40 PM »

Quote from: Super Speed on December 29, 2015, 04:51:33 PM

You may have a linked card that was the original card for that login that has been closed, get them to remove it on their end otherwise it'll keep on happening.

^what he said, in case I wasn't clear

yomo · « **Reply #30 on:** December 30, 2015, 04:23:04 AM »

Quote from: ilherman on December 29, 2015, 01:24:28 AM

Bug been going on for 2 weeks. Am I alone here???

Same here. No clue why... But interestingly, when I sign in incognito it doesn't make me verify...

Shmulie · « **Reply #31 on:** December 30, 2015, 08:59:51 AM »

Quote from: yomo on December 30, 2015, 04:23:04 AM

Same here. No clue why... But interestingly, when I sign in incognito it doesn't make me verify...

that probably means there is something wrong with your cookies
try clearing them

Jkhein · « **Reply #32 on:** December 30, 2015, 01:25:41 PM »

Quote from: Super Speed on December 29, 2015, 04:51:33 PM

You may have a linked card that was the original card for that login that has been closed, get them to remove it on their end otherwise it'll keep on happening.

no sheychus, this happened the same time to three different logins that I have, with no closed accounts etc

gavhaller · « **Reply #33 on:** December 30, 2015, 01:28:40 PM »

I'd take Chase's verification with a text message over Citibank's put in your debit card and account # info, anyday.

cubicles · « **Reply #34 on:** December 30, 2015, 01:29:08 PM »

Quote from: yomo on December 30, 2015, 04:23:04 AM

Same here. No clue why... But interestingly, when I sign in incognito it doesn't make me verify...

+1

Red · « **Reply #35 on:** December 30, 2015, 01:31:21 PM »

Clearing cookies fixed it for me.

Ephraimh · « **Reply #36 on:** December 30, 2015, 01:59:49 PM »

Stopped happening randomly by me after two weeks

newdealseeker · « **Reply #37 on:** December 30, 2015, 06:25:02 PM »

It started happening to me yesterday from 2 different logins.
Even twice in the same half hour. It was so annoying.
It had happened with IE, now I tried from Chrome and it's not happening.

Scmcodes · « **Reply #38 on:** December 31, 2015, 04:12:30 PM »

Quote from: newdealseeker on December 30, 2015, 06:25:02 PM

It started happening to me yesterday from 2 different logins.
Even twice in the same half hour. It was so annoying.
It had happened with IE, now I tried from Chrome and it's not happening.

+1

newdealseeker · « **Reply #39 on:** December 31, 2015, 04:39:08 PM »

Quote from: yomo on December 30, 2015, 04:23:04 AM

Same here. No clue why... But interestingly, when I sign in incognito it doesn't make me verify...

That's interesting, because for me it ALWAYS happened when I go incognito not only recently.
I came to expect it and thought that it's because they don't see cookies to verify my computer.