Airline: Southwest
Flight: DAL-LGA
Class: Economy
Incident: Flight delayed 3 hours (landed 1AM instead of 10pm). Also had lap child and was initially told I could bring carseat on, but then they took it away due thinking they needed the seat, but they had actually miscounted and the seat was empty the whole flight. Slightly damaged bag that couldn't be reporting in person per their policy since the baggage office was closed.
Compensation: $200 for each of the 2 ticketed passengers