Author Topic: New Amex Bonus Terms (Read 200841 times)

smart brit · « **Reply #280 on:** December 27, 2012, 09:29:36 PM »

With sm I had zero luck. I'm contemplating if I should go ahead calling them as I basically have no legit reason to ask for the bonus as I have a platinum with them.
I'm just curious if they would try and satisfy me as I put on that card the first month almost 30k.

Name Changed · « **Reply #281 on:** December 27, 2012, 09:34:49 PM »

It doesnt hurt to call

meshugener · « **Reply #282 on:** December 27, 2012, 10:56:17 PM »

For threatening to cancel you can get at least a fifth of the bonus in form of retention.

smart brit · « **Reply #283 on:** December 28, 2012, 12:16:43 AM »

I sure will try and hopefully get em i will keep posted

PETERP · « **Reply #284 on:** December 28, 2012, 05:10:17 AM »

Quote from: smart brit on December 27, 2012, 09:29:36 PM

With sm I had zero luck. I'm contemplating if I should go ahead calling them as I basically have no legit reason to ask for the bonus as I have a platinum with them.
I'm just curious if they would try and satisfy me as I put on that card the first month almost 30k.

I SMed then and they gave me a date that I would be eligible . I think they did not realize what other cards I had at the time and if I applied for the card that I SMed them about I will not get the bonus
accordinging to the T & Cs

Wheelerdealer · « **Reply #285 on:** December 30, 2012, 01:00:49 PM »

About a month ago I signed up for a Gold Business & Platinum with Dans links (Thanks Dan!:)) and I almost reached my spending thresholds on both cards...I was on the phone with AMEX today and they told me that I will only be getting the reward points for my Gold Business & not the Platinum because I can only get 1 offer (even though when I signed up there was offers on both cards)

....has anyone else had this issue?? how to proceed?

meshugener · « **Reply #286 on:** December 30, 2012, 01:02:44 PM »

Quote from: Wheelerdealer on December 30, 2012, 01:00:49 PM

About a month ago I signed up for a Gold Business & Platinum with Dans links (Thanks Dan!:)) and I almost reached my spending thresholds on both cards...I was on the phone with AMEX today and they told me that I will only be getting the reward points for my Gold Business & not the Platinum because I can only get 1 offer (even though when I signed up there was offers on both cards)....has anyone else had this issue?? how to proceed?

I did it twice in the past 3 months and got the bonus on both of them, both times.

Wheelerdealer · « **Reply #287 on:** December 30, 2012, 01:13:45 PM »

Quote from: meshugener on December 30, 2012, 01:02:44 PM

I did it twice in the past 3 months and got the bonus on both of them, both times.

Did you have to call and ask for it? or send a SM? or it posted automatically?

meshugener · « **Reply #288 on:** December 30, 2012, 01:22:15 PM »

Quote from: Wheelerdealer on December 30, 2012, 01:13:45 PM

Did you have to call and ask for it? or send a SM? or it posted automatically?

I had to not call or SM. Thats all. Stupid thing you did.

Lamdan · « **Reply #289 on:** December 30, 2012, 01:59:20 PM »

Quote from: meshugener on December 30, 2012, 01:22:15 PM

I had to not call or SM. Thats all. Stupid thing you did.

SMing won't hurt him if the computer system is going to give it to him.

meshugener · « **Reply #290 on:** December 30, 2012, 02:02:38 PM »

Quote from: Lamdan on December 30, 2012, 01:59:20 PM

SMing won't hurt him if the computer system is going to give it to him.

I'm not so sure.

Nitantnel · « **Reply #291 on:** December 30, 2012, 03:58:26 PM »

Quote from: meshugener on December 30, 2012, 01:22:15 PM

I had to not call or SM. Thats all. Stupid thing you did.

So how did not calling/SMing help you?

meshugener · « **Reply #292 on:** December 30, 2012, 06:23:24 PM »

Quote from: Nitantnel on December 30, 2012, 03:58:26 PM

So how did not calling/SMing help you?

I got 50k +50k.

veggiesfruits@aol.com · « **Reply #293 on:** December 31, 2012, 11:03:31 PM »

I am a platinum card holder. How do I get 2 $100 cards on Delta?

yaakov s · « **Reply #294 on:** December 31, 2012, 11:05:57 PM »

Quote from: veggiesfruits@aol.com on December 31, 2012, 11:03:31 PM

I am a platinum card holder. How do I get 2 $100 cards on Delta?

check the thread nearby about the Amex $200 credit for more info. Check the wiki for details.

dshap · « **Reply #295 on:** January 01, 2013, 12:35:46 PM »

Perhaps someone can help me with this? I was inspired by Dan to apply for a second SPG Amex card and was approved. I had just assumed that I would be receiving the welcome bonus again, but now, after spending 5k, it has not happened yet. I sent them a SM and received the following reply:

Dear Mr. DSHAP,

Thank you for taking your valuable time to write to us about this.

I have checked your account and see that you already have a Starwood Preferred Guest Card account (ending in 51008) on which you have received the welcome bonus of 30,000 Starpoints.

Our offer terms specify that you may have more than one Starwood Preferred Guest Card; however, you?re eligible to receive welcome bonus for only one Starwood Preferred Guest Card account.

Therefore, I am afraid; you will not receive any bonus points on your Starwood Preferred Guest Card account ending in 81003.

We hope this does not discourage you from taking advantage of all the other great benefits that come with your new Card and invite you to explore those benefits at www.americanexpress.com.

We appreciate your understanding in this regard and sincerely apologize for any disappointment this may cause you.

Thank you for your Cardmembership since 1997, and we look forward to continuing to serve you.

Sincerely,

Bushra Khan
Email Servicing Team

Is there a way to appeal this? Do I have a chance? Did I make an amateur's mistake somewhere along the way?

Thanks for your help!
American Express Interactive Services

A3 · « **Reply #296 on:** January 01, 2013, 12:38:20 PM »

Did you put in a starwood guest number?
Did you get the initial 10k bonus?

side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?

smart brit · « **Reply #297 on:** January 01, 2013, 02:03:46 PM »

Quote from: meshugener on December 27, 2012, 10:56:17 PM

For threatening to cancel you can get at least a fifth of the bonus in form of retention.

just curious what you would answer when you call in to cancel and they say okay let's go ahead and cancel the card and don't offer any retention bonus?
Just to update i sent another sm and they replied that it was sent to to a different department and they would handle the matter and let me know.

dshap · « **Reply #298 on:** January 01, 2013, 02:11:30 PM »

1. No
2. No

moko · « **Reply #299 on:** January 01, 2013, 02:18:51 PM »

Quote from: A3 on January 01, 2013, 12:38:20 PM

side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?

i left it blank once based on forum advice, and it issued me a new #, but when i tried to activate it online i got an error. less than a week later both accounts were merged

so now i'm trying with a new # (when i set it up on spg i added a middle initial- hopefully wont get merged

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Author Topic: New Amex Bonus Terms (Read 200841 times)