New Amex Bonus Terms

[zlt123]

The problem is not that clear. You can not get the bonus for various reasons if you had a card in the same product family . Read the T & Cs and maybe you will get a better understanding .

Iam asking about the $200 airline credits not the bonus

[zlt123]

Is the Problem that people have to get the "$200 airline credits" only if they had the exact same card in the last 12 months or even if they had the platinum MB and now they have the reguler platinum ?

Anyone ? I really need to know fast

[shmu]

similar problem here, I called in to get my pionts, they said since I had an open starwoods account I can't get the bonus.
any help?

[txtmax4]

I recently signed up for another starwoods consumer card and when I called for the points they told me I cant get them because I had a card in 07 so I called back a week later and asked again and she told me she sees in the notes that I called for them a week ago and I was refused due to the fact that i received them in 07. Is there anything I can do about it now that they put it in there notes that I cant receive them?

When did you close your first SPG card and when did you open the 2nd?

similar problem here, I called in to get my pionts, they said since I had an open starwoods account I can't get the bonus.
any help?

You gotta be lucky to get them. Did you spend decent amounts of money on your previously existing Amex cards? How long is your history with them?

[shmu]

called in last night rep said I can't get the bonus for Spg becuase I already have the card. (opened it 3 years ago)
should I try SM today?
or waht route should I go?

[TAVI]

called in last night rep said I can't get the bonus for Spg becuase I already have the card. (opened it 3 years ago)
should I try SM today?
or waht route should I go?

its not about when you opened the card, but rather if you had and active card in the past 12 months. if yes, then you are not eligible for the bonus  per amex new terms. Now, you can try to huca and see if you can get the points still by falling on a nice rep, but not a guarantee ime.

[Yellow]

Just churned PRG card and see the 25k bonus points posted
It took a long time but I just patiently waited without SM'ing/calling them
I got my SPG card at the same time and still no points (I didn't meet the $5k spend yet, but I didn't get the 10k after first purchase points...)
I guess i'll wait till i finish spending the $5k

[TC610]

It took a long time but I just patiently waited without SM'ing/calling them

How long is a long time? 

[Yellow]

How long is a long time? 

~ 6 weeks
(to me thats a long time because in the past the points always posted withing a few days of meeting spend requirement)

[Redbull3]

Just churned PRG card and see the 25k bonus points posted

Did you close the first before applying for the second? How much time in between?

[Shmelly]

So the Plat that they refused me the 50K on, a card which I closed a couple weeks ago? The 50K just appeared in my account automatically.

It gets even weirder. After they (rightly) refused me the points, they randomly showed up a few weeks later, as mentioned previously. Now a month after that, I receive a letter from Amex apologizing profusely for not having issued the points in a timely fashion as promised etc etc. With bated breath I log in to my account hoping for yet another 50K and... nah, the story isnt that good, there wasn't another 50k. But still, I found it funny that they sent a letter apologizing for doing what they have every legal right to do.

[slawyer1556]

Has anybody had success using the $200 airline credit on AMex Platinum for airline gift cards recently?  The terms clearly state that it's not good for gift cards.

[AJK]

Has anybody had success using the $200 airline credit on AMex Platinum for airline gift cards recently?  The terms clearly state that it's not good for gift cards.

Basically, everyone

When it comes to this particular thing, be less of a lawyer, and more of a practical kinda guy...*

*[No, no one can quote me on this.]

[mmermss]

Basically, everyone

When it comes to this particular thing, be less of a lawyer, and more of a practical kinda guy...*

*[No, no one can quote me on this.]

lol

[slawyer1556]

Thanks.    Can't help reading the not-so-fine print.

[Yellow]

Did you close the first before applying for the second? How much time in between?

yes
closed for about a year

[AsherO]

It gets even weirder. After they (rightly) refused me the points, they randomly showed up a few weeks later, as mentioned previously. Now a month after that, I receive a letter from Amex apologizing profusely for not having issued the points in a timely fashion as promised etc etc. With bated breath I log in to my account hoping for yet another 50K and... nah, the story isnt that good, there wasn't another 50k. But still, I found it funny that they sent a letter apologizing for doing what they have every legal right to do.

Might have something to do with this:

http://money.cnn.com/2012/12/17/pf/credit-card-refunds/index.html?iid=HP_LN

[Redbull3]

yes
closed for about a year

1 year after closing before reapplying seems to be allowed by Amex terms, less than that is YMMV.

[CigarMan]

So I applied for the Amex Premium Rewards Gold when I already had the regular gold card. Now they're refusing to give me the 25K bonus. Anything I can do?

[AJK]

What's the regular gold card?