First of all, if you haven't offered to transfer credit lines or close 'em, call back and ask.
Also, call towards the end of 30 days from your application date (but not 30 or more), maybe you'll have better luck then.
look my post again please .
i offered them 5 times to close my card the co . and then to get the sapphire card but thay keep on saying that thay need a active card in this cace the sapphire card to transfer the credit line to it. cuz thay need to fill in a number in the blank spot so without having the cc number thay are not able to do that
spoke to recon and cs rep then a superviser even the landing dept. i dont want my account should be red flaged cuz of my calling so much
or i should call after getting the 50k points form co posted to my account ?!?!