Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1941615 times)

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22848
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4740 on: September 20, 2015, 11:07:20 PM »
Let's hope that's all it is.... :o
Many have been blaming it on a large purchase right after opening it.

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4741 on: September 20, 2015, 11:09:14 PM »
Many have been blaming it on a large purchase right after opening it.
Right. It's really the recent report of too many AU's that's throwing me off. I always thought that wasn't really a serious FR issue in of itself....

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22848
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4742 on: September 20, 2015, 11:11:24 PM »
Right. It's really the recent report of too many AU's that's throwing me off. I always thought that wasn't really a serious FR issue in of itself....
Rarely

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4743 on: September 20, 2015, 11:12:58 PM »
Amount he put on application makes no diff. It matters what he told them over the phone after he was hit with the fr
ETA: there have been many, many reports of people passing with tax returns showing much lower amounts than the stated income
They didn't ask over the phone how much money he's making,  they just asked if he filed tax return. 
money doesn't talk......      it SCREAMS !

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4744 on: September 20, 2015, 11:13:45 PM »
Rarely
What about opening a few new cards simultaneously? Is that the same concept as adding AU's? Or is it worse because it's a few new accounts?

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22848
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4745 on: September 20, 2015, 11:15:01 PM »
What about opening a few new cards simultaneously? Is that the same concept as adding AU's? Or is it worse because it's a few new accounts?
Thats what you would call a 2/3/4BM

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4746 on: September 20, 2015, 11:16:10 PM »
Thats what you would call a 2/3/4BM
This I know, how does it answer my question?

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22848
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Amex F/R Master Thread
« Reply #4747 on: September 20, 2015, 11:17:14 PM »
This I know, how does it answer my question?
Its not the same concept. Nothing wrong with opening new accounts.

Offline David Smith

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2015
  • Posts: 8134
  • Total likes: 212
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Amex F/R Master Thread
« Reply #4748 on: September 20, 2015, 11:19:11 PM »
What about opening a few new cards simultaneously? Is that the same concept as adding AU's? Or is it worse because it's a few new accounts?
I just did four, didn't open any AU's besides for plats, and got fr-ed.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4749 on: September 20, 2015, 11:19:17 PM »
my friend got a F/R , his income on his last year tax returns isn't the same amount that  he put in the application its much less , but he has a higher income this year , he can only show them pay stubs to proof that he earns the amount he gave on the application , will that be good enough to pass ?

They didn't ask over the phone how much money he's making,  they just asked if he filed tax return.
Any advice what to do?  He can proof with pay stubs his income of this year but on the last year tax return the income is much less,  any chances to pass? If not will have to close all accounts before they do.
money doesn't talk......      it SCREAMS !

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2423
  • Total likes: 15
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Amex F/R Master Thread
« Reply #4750 on: September 20, 2015, 11:19:22 PM »
What about opening a few new cards simultaneously? Is that the same concept as adding AU's? Or is it worse because it's a few new accounts?
I did a 3bm with Amex and got approved for all and another 2bm a month and a half later. Added aus to all. No issues yet.

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2423
  • Total likes: 15
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Amex F/R Master Thread
« Reply #4751 on: September 20, 2015, 11:20:07 PM »
Any advice what to do?  He can proof with pay stubs his income of this year but on the last year tax return the income is much less,  any chances to pass?
Very high chance of passing actually. Send in the pay stubs and 4506t and I'm fairly certain he will pass

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4752 on: September 20, 2015, 11:20:23 PM »
Oh I see what happened.... Let me explain: I thought the bulk of FR's came from spending related issues building up spend quickly, lots of spend on charge cards, very large purchases, and maxing out credit lines. I am basically asking if just the mere fact that cards are added simultaneously-would that be a cause? Or is it similar to just adding a bunch of AU's which isn't usually the cause?

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4753 on: September 20, 2015, 11:20:45 PM »
Very high chance of passing actually. Send in the pay stubs and 4506t and I'm fairly certain he will pass
What is 4506t?
money doesn't talk......      it SCREAMS !

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4754 on: September 20, 2015, 11:22:09 PM »
I just did four, didn't open any AU's besides for plats, and got fr-ed.
No large purchases?

I see now that you loaded $1000 to serve, that might have something to do with it...
« Last Edit: September 20, 2015, 11:27:37 PM by tzifanya54 »

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2423
  • Total likes: 15
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Amex F/R Master Thread
« Reply #4755 on: September 20, 2015, 11:22:16 PM »
I just did four, didn't open any AU's besides for plats, and got fr-ed.
When did you get fr'ed? Any idea if it was the high spending on the new cards that caused it? I know that when my wife got fr'ed 2 months ago it was definitely because of a large purchase on a new card

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5652
  • Total likes: 245
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4756 on: September 20, 2015, 11:22:55 PM »
What is 4506t?
It's basically a form authorizing the irs to give your tax returns to amex.

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2423
  • Total likes: 15
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Amex F/R Master Thread
« Reply #4757 on: September 20, 2015, 11:23:09 PM »
What is 4506t?
They didn't request that? That's the form authorizing them to access his tax returns. It should be attached to the email they sent out

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4758 on: September 20, 2015, 11:24:25 PM »
It's basically a form authorizing the irs to give your tax returns to amex.
But the tax returns are very low income if they base it on the tax returns then very little chances.  The only hope is that he can show new pay stubs that his income is really higher this year,  will they take that into consideration?
money doesn't talk......      it SCREAMS !

Offline pixi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 1945
  • Total likes: 13
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Amex F/R Master Thread
« Reply #4759 on: September 20, 2015, 11:25:39 PM »
They didn't request that? That's the form authorizing them to access his tax returns. It should be attached to the email they sent out
They probably did,  I'm trying to help my friend,  so I wasn't sure.
money doesn't talk......      it SCREAMS !