Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2472164 times)

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22849
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Chase Reconsideration
« Reply #9000 on: December 01, 2015, 09:03:01 PM »
What I meant was the more you have with them the harder it is. Its very rare to hear of 3 approved at once, let alone 5. Chase doesn't have a 2 in 5 days rule.

Offline Mountain Man

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Dec 2013
  • Posts: 914
  • Total likes: 34
  • DansDeals.com Hat Tips 10
    • View Profile
  • Location: Colorado
Re: Chase Reconsideration
« Reply #9001 on: December 01, 2015, 09:44:27 PM »
So I just called Chase and rep said I had 17 new cards in the past 18 months and 6 were with Chase (2 are AUs). I had to restrain myself from saying that is peanuts compared to others.

I called recon again and was told that due to the high number of inquiries and accounts and also 4 new chase accounts in the past year that I wouldn't be able to get approved for another card. I mentioned that many of the new cards were authorized users but no go. What's weird is that my call to the business line was very smooth and I was approved immediately.

Do I keep trying and any suggestions how to get an approval for this card? It's a Marriott from the 80k link. Thanks!
Quote from: JTZ link=topic=10531.msg1695873
If you never had to eat crow then you lived one boring life.

Offline meme

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2015
  • Posts: 855
  • Total likes: 88
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9002 on: December 02, 2015, 02:42:25 PM »
If I downgraded a card would they see that as new account as far as 5/24 is concerned?

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #9003 on: December 02, 2015, 02:44:04 PM »
If I downgraded a card would they see that as new account as far as 5/24 is concerned?
No.
Quaerite et Invenietis.

Offline meme

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2015
  • Posts: 855
  • Total likes: 88
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9004 on: December 02, 2015, 02:45:05 PM »

No.
Even if it was from a different issuer?

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #9005 on: December 02, 2015, 03:01:20 PM »
Even if it was from a different issuer?
I do not believe that will show as new account, though could be wrong.
Quaerite et Invenietis.

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: Chase Reconsideration
« Reply #9006 on: December 02, 2015, 11:06:14 PM »
I haven't played this game for a while (the last card I opened was in Oct. '14). I just applied for a Sapphire and had to call recon. I have'ta say, these guys have really changed, even the way they answer the call is much less friendly -if not rude-

Funny thing is... They wouldn't approve my app even I have no inquiries the past 12 months since I have 5 in the 12 months before.
I like vanilla but my name is Venilla.

Offline yochiek93

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2015
  • Posts: 4482
  • Total likes: 92
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #9007 on: December 02, 2015, 11:07:37 PM »
I haven't played this game for a while (the last card I opened was in Oct. '14). I just applied for a Sapphire and had to call recon. I have'ta say, these guys have really changed, even the way they answer the call is much less friendly -if not rude-

Funny thing is... They wouldn't approve my app even I have no inquiries the past 12 months since I have 5 in the 12 months before.
Well its  5/24 not 5/12

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: Chase Reconsideration
« Reply #9008 on: December 02, 2015, 11:13:09 PM »
Well its  5/24 not 5/12
Ye Ye. Was just sayin.
I like vanilla but my name is Venilla.

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 546
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Chase Reconsideration
« Reply #9009 on: December 06, 2015, 02:15:28 PM »
I app'd for Hyatt and Marriott. Got the 2 week notice.

Also app'd for Marriott Biz. Same notice.

I have two personal Chase cards...AARP @$15K CL and Disney Premier @$8.5k. Both from July 2015. EX was 709 at the time. Now 695.

Also have Ink Cash from 7/2015. $10k cl.

Oldest acct 6 years. AAOA 3. One $100 medical collection, 6 years old shows paid in full and zero balance. Will drop of in 2016.

11 new CC accts. in the last 6 mo.

18 inqs. on EX in last 6 mo.

Util < 1 %


I've reconed 100% successfully in the past with Chase, but inqs and new accts were fewer.

Any suggestions?

Also, if I had to move credit from the two existing lines, from which should I move and how much?

TIA
« Last Edit: December 06, 2015, 02:35:29 PM by sedge »

Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9010 on: December 06, 2015, 05:57:08 PM »
I app'd for Hyatt and Marriott. Got the 2 week notice.

Also app'd for Marriott Biz. Same notice.

I have two personal Chase cards...AARP @$15K CL and Disney Premier @$8.5k. Both from July 2015. EX was 709 at the time. Now 695.

Also have Ink Cash from 7/2015. $10k cl.

Oldest acct 6 years. AAOA 3. One $100 medical collection, 6 years old shows paid in full and zero balance. Will drop of in 2016.

11 new CC accts. in the last 6 mo.

18 inqs. on EX in last 6 mo.

Util < 1 %


I've reconed 100% successfully in the past with Chase, but inqs and new accts were fewer.

Any suggestions?

Also, if I had to move credit from the two existing lines, from which should I move and how much?

TIA
don't call. Wait to see what the system can give you. Very often it's more than a live rep will.
Denny Crane

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 546
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Chase Reconsideration
« Reply #9011 on: December 07, 2015, 09:45:44 AM »
don't call. Wait to see what the system can give you. Very often it's more than a live rep will.

So I've heard from two now that said don't call. I will wait till I hear from Chase and recon if necessary.

Does it really take two weeks?



Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9012 on: December 07, 2015, 10:26:26 AM »
No usually 48 hours.
Denny Crane

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 546
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Chase Reconsideration
« Reply #9013 on: December 07, 2015, 10:28:12 AM »

Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9014 on: December 07, 2015, 12:16:04 PM »
Via email?
call the automated phone number to hear your application status.
Denny Crane

Offline sedge

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2015
  • Posts: 546
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Palm Springs, CA
Re: Chase Reconsideration
« Reply #9015 on: December 07, 2015, 12:41:20 PM »
call the automated phone number to hear your application status.

Thank you.

Offline Yitzshpitz

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Oct 2014
  • Posts: 670
  • Total likes: 55
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #9016 on: December 08, 2015, 12:44:19 AM »
So I got approved for the SW card but not SP (after both were not instant decisions). Whats the best course of action with recon?

Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10344
  • Total likes: 634
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Chase Reconsideration
« Reply #9017 on: December 08, 2015, 01:23:25 AM »
So 2 weird things happened today when I called chase recon.
1.I called in into the personal recon department ,he asked for my social ,He basically saw 2 applications 1 business,1 personal .he asked me which one I'm calling about I by mistake gave the business reference .
An he said he will recon.after he finished an turned me down I asked if there isn't a separate business recon dept. he said no . Anybody heard of that ??
When I'm calling into the business dept. It says that they even closed Sunday . Anybody can confirm that personal recon can review a business application as well ?
2. The most Awkward ... After the first phone call on the business application I did HUKA ,but this time for the personal application an the rep. Is telling me "I see you calling in the second time to recon. So I was like no it's my first time I'm calling in for this particular card. Any body heard of this, that they see by the second time that you did HUKA?
I don't wana mess up with them if they see that you making them crazy by calling again again ?

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22849
  • Total likes: 7339
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Chase Reconsideration
« Reply #9018 on: December 08, 2015, 01:26:37 AM »
Thy see the memos from the previous reps.

Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10344
  • Total likes: 634
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Chase Reconsideration
« Reply #9019 on: December 08, 2015, 01:32:21 AM »
So basically the more the HUCA the more they see .
however can personal rep recon my business application ??