What do you guys think I will get from this email to Delta;
We got a bid offer while trying to check in online few hours before our flight, and since our child was on different reservation (confirmation #------) we decided to get more info at the airport.
We were at the desk 35 min before the flight. The agent was explaining the bidding process which is very obscure on the website. She then tried to check us in, and told us we cannot check in anymore since the gate is locked.
She should have checked us in right away, but she waited and then it was 28 minutes before the flight. They blamed it on us coming late in the snowy roads. They then made us feel very low by saying they are doing us a favor by rebooking us the next day, since we got our tickets for cheap.
We decided to go standby through Atlanta, even though we had a one year old child with us.
When we finally arrived in PHL around midnight, we were stuck on the runway for more then an hour, due to mechanical failure of a different Delta plane that was in our arriving gate, and then due to mechanical failure of the jetway at the new gate.
I would like compensation for future travel for all 3 of us.