Do the new Platinum level benefits apply to all the SPG brand hotels (like Sheraton, SR, Le Meridien, Westin) now? how about Ritz hotels?Mainly asking about upgrades, breakfast / lounge, late checkout.
they were applied from when the merger took place last year. All benefits apply the only change is that to get a suite at the ritz you need platinum premier or higher also no one gets breakfast at ritz
Has anyone who cancelled an award booking actually seen their points credited/deposited back into their account. It seems this issue has been a problem since day 1 --- unfortunately, I've been waiting for 12 days without my points being returned to my account. They started saying it would take 7-10 days, yesterday they told me 5-10 business days -- today they said they don't have any idea when the issue will be resolved.
Anyone have there’s points balance change but no information regarding it in recent activity?
I thought that only 15 night credits would be posted regardless of how many cards you have? Is this different for 2018? I had 10 night credits from SPG (2 amex cards) which posted together with the additional 15 from Marriott for a total of 25 nights from CCs. Is this an error?
when did it post?
As soon as my accounts merged.
if you had nights pre merger they stayed. New nights you will only get 15 per year
So you don’t think it’s a mistake?They transferred to Marriott as 10 “paid nights”
no it's not a mistake