Q: Hi, I searched all over the internet for an active link of the Chase American Airlines credit card and couldn't find one. How did you guys manage to get this card?A: Ha ha... There's (currently) no co-branded Chase AA credit card, this thread is discussing 'Chase Adverse Action'. As a general rule,
AA refers to 'American Airlines', while
A/A refers to 'Adverse Action'.
Q: What does Chase A/A look like? Can I do something to prevent that from happening? And once I'm hit, is there anything I can do to get back in the game?A: To better address all the questions and concerns, we'll divide it in three sections:
1) What Are The Triggers?2) What Happens?3) How To Get BackWhat Are The Triggers?Basically, there are two possibilities that might trigger a Chase A/A:
Credit Related Risk-Opening too many new cards in a short period of time, (even from other banks,
and even being added as an additional user is considered as opening a new account, even a spike in your total CL
even from being additional user has been a trigger for many people - Dec 2013);
-A sudden excessive use of your cards;
-Maxing out your available credit limit.
-Buying large amounts of Chase GC (most people didn't have problems but lately some people are getting shut down for this).
Of course, there is no general rule with these things, it mostly varies by your particular credit file and worthiness.Perk Abuse-Transferring Ultimate Rewards points to someone else's account other than your spouse or domestic partner;
both, the sender and the recipient, are at risk of A/A.-Abuse of the 5% cashback bonus on the AARP card.
What Happens?Q: What does a Chase A/A look like? How do I know whether I was shut down or not?A: If you can't access your online account on chase.com, this is
not A/A.
When you encounter such a thing it could be because 1) the website is undergoing maintenance -
wait till the site is back up; 2) a sever error -
try using
different browser; 3) you didn't log in to your account for a while -
call the number on the back of your card; 4) a security concern (resulted by a large QuickPay
transfer or similar -
call the number on the back of your card.
When you get hit by A/A, you'll see a message above your account "Your account is closed and no longer available for use. If you have a balance remaining on the account, please continue to
make monthly payments by the due date."; your card will no longer work; and within 7 days you'll receive a letter in the mail notifying you of the closure and the reason to it.
Q: Do they close down all my cards or just one?A: If your shutdown was a result of 'credit related risk', they usually close all your credit card accounts, while with 'perk abusers' they used to shut down all of your cards (April '12), but lately, it is limited to the accounts involved in the abuse.
Q: Do they shut down other accounts such as checking, savings or investment accounts?A: Lately people are reporting getting their checking account closed when getting A/A'd.
Q: Once my card is closed, can I still access my points?A: Again there's a difference whats the reason your account was closed. Ironically, if its because of 'credit risk', your points will be forfeited, (and that used to be the case with 'perk abusers' during the April '12 A/A wave), but if its because of 'perk abuse', you'll get a certain amount of time (from 2 to 90 days - as specified on your letter) to transfer or redeem your points.
How To Get BackQ: Once one was shut down, is there any point of calling customer service or any other department and try to convince them to reopen the closed accounts?A: If your account was closed due to 'perk abuse' there is -almost- no way to convince them to reopen it (unless there was an error, and you
really didn't commit any violations of the
terms and conditions).
But if your account was closed for credit related reasons, you might have luck by calling the executive dept. 1888-622-7547 and trying to explain them why it might've looked like your at risk of default, but in fact, there is nothing to worry about. But of course YMMV with this.
Q: Can I apply for a new credit card after my accounts were closed?A: Yes. There are a multiple reports of people being approved for a new Chase card after waiting a few months and applying again. But some were not that lucky, and some had their new accounts closed a few days after approval.
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