Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 1022429 times)

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #300 on: December 09, 2013, 01:25:33 AM »
Should I push the fix now button on the PC Analyzer?
It won't help you all that much.  Like DH said, it will be an investment of time on your part.  If you want to proceed, ask your brother for the CD to wipe the drive clean.  Feel free to munn me about the RAM.

Offline DanH

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Re: Computer Troubleshooting/Help Master Thread
« Reply #301 on: December 09, 2013, 04:24:47 AM »
Before a reformat, maybe try this to see if it makes things faster.

Download CCleaner:
www.piriform.com/ccleaner/download/standard

1. Run the "Cleaner". (button on the bottom right - "Run Cleaner")
2. Go to Registry on the left, press "Scan for issues".  When it finishes, hit "Fix Selected Issues". (press yes at backup, save that file anywhere), then hit "Fix All Selected Issues".

Then, download Malwarebytes:
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/

Install normally.  Make sure to UNCHECK "Enable free trial of Pro version" at the end of installation.  (keep "update" and "run" checked).
Once it's opened, do a quick scan.  When it finishes (hit show results), make sure everything is checked, and press "Remove Selected".
For tech help feel free to Telegram me @DanTechSupp

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #302 on: December 09, 2013, 04:47:22 PM »
Before a reformat, maybe try this to see if it makes things faster.

Download CCleaner:
www.piriform.com/ccleaner/download/standard

1. Run the "Cleaner". (button on the bottom right - "Run Cleaner")
2. Go to Registry on the left, press "Scan for issues".  When it finishes, hit "Fix Selected Issues". (press yes at backup, save that file anywhere), then hit "Fix All Selected Issues".

Then, download Malwarebytes:
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/

Install normally.  Make sure to UNCHECK "Enable free trial of Pro version" at the end of installation.  (keep "update" and "run" checked).
Once it's opened, do a quick scan.  When it finishes (hit show results), make sure everything is checked, and press "Remove Selected".
IMO, since there is no data to be backed up, and no settings to keep, a format/reinstall would take the same time as the above.  You are right if it would be time consuming because of data or settings.  Not the case here.

Offline DanH

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Re: Computer Troubleshooting/Help Master Thread
« Reply #303 on: December 09, 2013, 05:08:42 PM »
IMO, since there is no data to be backed up, and no settings to keep, a format/reinstall would take the same time as the above.  You are right if it would be time consuming because of data or settings.  Not the case here.
Didn't know any of the above was true.  Maskim all the way.
Though, I'd recommend first installing:
http://www.nirsoft.net/utils/device_manager_view.html
and Save it (as HTML or whatever), so that we can get you the correct drivers after reinstall.
For tech help feel free to Telegram me @DanTechSupp

Offline Dan

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Re: Computer Troubleshooting/Help Master Thread
« Reply #304 on: December 09, 2013, 10:25:09 PM »
I believe your system can take 16GB max.
Upgraded from 12GB to 16GB.
Incredible difference in speed!
Seems to have eliminated the lag caused by all my tabs.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #305 on: December 09, 2013, 10:34:49 PM »
Can we expect a 16 browser method?

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #306 on: December 09, 2013, 10:55:21 PM »
Can we expect a 16 browser method?
Is there a bank with 16 products?

Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #307 on: December 09, 2013, 11:06:56 PM »
Is there a bank with 16 products?
Here I see 19 different cards from Amex, and 16 from Chase...

Offline Dan

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Re: Computer Troubleshooting/Help Master Thread
« Reply #308 on: December 09, 2013, 11:16:12 PM »
Is there a bank with 16 products?
Who said you need different products ;)
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #309 on: December 11, 2013, 09:24:40 AM »
@DH
Brand new asus k55a
installed windows 7 and ssd drive
when waking up from hibernate get BSOD with KERNEL_DATA_INPAGE_ERROR
already ran check disk and memory check
problem still persists
What should I do next?
Thanks for your help
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Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #310 on: December 11, 2013, 10:50:49 AM »
I'm not DH, but I hope you permit me to answer.

1. With chkdsk, did you run it with the /r switch?
2. Windows expects the drive to be ready after hibernation within 10 seconds. If it's not ready by then, as can happen with large drives, it will give you that stop error. Download this KB hotfix (KB977178) from microsoft, install it, and report back.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #311 on: December 11, 2013, 10:55:10 AM »
I'm not DH, but I hope you permit me to answer.

1. With chkdsk, did you run it with the /r switch?
2. Windows expects the drive to be ready after hibernation within 10 seconds. If it's not ready by then, as can happen with large drives, it will give you that stop error. Download this KB hotfix (KB977178) from microsoft, install it, and report back.
1. I ran chkdsk from tools tab in properties in c: drive. Do i need to run it from command line?
2. I saw that already but I think it's for large SATA drives and I have a small ssd drive-should I try it anyways?
Life isn't about checking the boxes. Nobody cares.

Offline DH Data Recovery

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Re: Computer Troubleshooting/Help Master Thread
« Reply #312 on: December 11, 2013, 11:00:05 AM »
I'm not DH, but I hope you permit me to answer.

1. With chkdsk, did you run it with the /r switch?
2. Windows expects the drive to be ready after hibernation within 10 seconds. If it's not ready by then, as can happen with large drives, it will give you that stop error. Download this KB hotfix (KB977178) from microsoft, install it, and report back.
He's running an SSD drive, his drive is ready faster than a regular drive - I doubt the issue is faulty ssd.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #313 on: December 11, 2013, 11:02:20 AM »
He's running an SSD drive, his drive is ready faster than a regular drive - I doubt the issue is faulty ssd.
bingo
any other ideas?
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Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #314 on: December 11, 2013, 11:57:05 AM »
He's running an SSD drive, his drive is ready faster than a regular drive - I doubt the issue is faulty ssd.
Thought that as well, but it's just a kb, couldn't hurt trying.

Blue screen view might help you analyse the dump file to pinpoint the problem.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #315 on: December 11, 2013, 12:00:25 PM »
Thought that as well, but it's just a kb, couldn't hurt trying.
I guess. But the computer is already in BSOD even before I try and wake it-it pops up immediately
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Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #316 on: December 11, 2013, 12:04:05 PM »
If you shut down and start over you should be able to get to the desktop. Just hold the power button for a few seconds until it turns off.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #317 on: December 11, 2013, 12:12:48 PM »
If you shut down and start over you should be able to get to the desktop. Just hold the power button for a few seconds until it turns off.
Not following. After I blue screen I already can get to the desktop.
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Offline Moishel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #318 on: December 11, 2013, 01:11:05 PM »
Huh? I thought you were saying that you can't install the KB because it's in blue screen.

Offline Ergel

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Re: Computer Troubleshooting/Help Master Thread
« Reply #319 on: December 11, 2013, 01:12:02 PM »
Huh? I thought you were saying that you can't install the KB because it's in blue screen.
Nope. I was saying that I don't think what you said is the problem because it enters blue screen immediately when I wake it up with no delay
Life isn't about checking the boxes. Nobody cares.