Chase replied to my PM about the award raising:
"Dear JJ1000,
Thank you for contacting Chase regarding your United
MileagePlus® credit card account.
On Friday, November 1, United announced a change to their
Travel Award Redemption levels, which will be effective
for Saver & Standard awards booked on or after February 1,
2014.
While serving you is our number one priority, your inquiry
regarding this change needs to be handled directly by
United. Please contact them at 1-800-421-4655 or by
visiting
www.united.com/contactmp.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Customer Service Specialist
1-800-436-7927
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates."