HYATT -
We know how important it is to have up-to-date Hyatt Gold Passport account information. So, we wanted to let you know that from December 15 to December 18, 2015 we will be undergoing system maintenance and your account information will not be accessible during this time. How does this affect you?
What you’re able to do:
Earn points and stay/night credit toward tier status for all eligible stays
Earn points for eligible dining and spa services
Book paid reservations
What you’re unable to do:
Cannot access your account information, including point balance and promotional awards, either online or by calling a Global Contact Center
Cannot redeem new promotional awards or points for free nights, room upgrades, or miles
Cannot purchase or combine points
Any account activity accrued after December 12, 2015 will not be reflected on your account until the week of December 28, 2015. You can be assured that any points earned during this time will be credited to your account. We appreciate your patience during this time.