Hello, After closely reviewing the technician’s report, your sofa is able to be repaired, however they are not 100% confident the repairs will even last for the rest of the sofa’s life time. We are offering you $400.00 to keep the sofa as is with a signed Release & Agreement. You would receive the money via check. You may use the money as you so choose. Once I receive your acceptance to this, I will send you a copy of the Release & Agreement to read, sign, date and return to me.
I would take the cash
+1
Typical Jewish question... Should I ask for more ?
Of course! Can't hurt to try. Demand up to 600.. say you need to replace it etc. Settle for 480. Not a penny less.
Since it is unable to be repaired, we have no other option to offer you. The highest compensation I can offer to you is $500.00 with a signed Release & Agreement.
I don't understand. If you paid for the warranty, I would assume they either have to pay to fix it properly, or give you replacement value.
I paid $900 4 years ago, damage is that some how the center seat is higher than the sides does not make any issue for the mechanism it just looks somewhat funny
Replacement value for a 4 year old, $900 sofa is less than $500.Take the money.
Mine looks like that too, probably because the center seat gets sat on less often than the side seats.
So take the $500 and sit on the middle cushion.
When I bought a warranty, I was told that if not repairable, I'd get credit of full value towards a new one.
