Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1941715 times)

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4720 on: September 20, 2015, 01:54:31 AM »
You got fr'ed on your first ever amex card 2 weeks in? Oy. That's probably why you were able to pass fr though. Doubt they would've let you get away with no tax returns if you had a coupla cards
They seem to like auto approving and then almost instantly fr-ing, instead of reviewing application first. (That's actually good for me,  I have a better chance of keeping my cards than getting approved if they fr-ed first.)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4721 on: September 20, 2015, 07:47:51 AM »
You used bank statements both times?
The second time they demanded either tax forms, or pay stubs with bank account statements. At that time, I was unable to provide either.
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Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4722 on: September 20, 2015, 08:38:21 AM »
The second time they demanded either tax forms, or pay stubs with bank account statements. At that time, I was unable to provide either.
Did you try getting away with bank statements the 2nd time or you just shut accounts right away?

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4723 on: September 20, 2015, 08:57:36 AM »
Did you try getting away with bank statements the 2nd time or you just shut accounts right away?
after they requested that information, and would not budge on accepting bank statements alone, I closed all my accounts.
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Offline Matovu

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Re: Amex F/R Master Thread
« Reply #4724 on: September 20, 2015, 10:03:20 AM »
after they requested that information, and would not budge on accepting bank statements alone, I closed all my accounts.
And how long after that did you reapply and get accepted ?

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4725 on: September 20, 2015, 10:43:18 AM »
Did you reapply and get accepted? (if yes how long did you wait in between)

Ftfy

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4726 on: September 20, 2015, 11:10:00 AM »
And how long after that did you reapply and get accepted ?
4 months later, was instantly approved.
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Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4727 on: September 20, 2015, 11:11:12 AM »
4 months later, was instantly approved.
And no issues since then? How long ago was that? Did you ever have a pending app since the fr that got approved?

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4728 on: September 20, 2015, 11:12:35 AM »
And no issues since then? How long ago was that? Did you ever have a pending app since the fr that got approved?
Was only 2 months ago. Haven't applied for any other cards since then.
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Offline Matovu

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Re: Amex F/R Master Thread
« Reply #4729 on: September 20, 2015, 11:21:12 AM »
Was only 2 months ago. Haven't applied for any other cards since then.
thanks for your response.

Offline ralf

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Re: Amex F/R Master Thread
« Reply #4730 on: September 20, 2015, 11:55:55 AM »
i got a call from amex the rep said to send in tax return pay stubs and bank statement, but the email they sent just said to send notarized form proving id. has anyone had this and is sending in proof of id enough?

Offline yossig

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Re: Amex F/R Master Thread
« Reply #4731 on: September 20, 2015, 04:05:36 PM »
Call and see if they will expedite, because ppl have reported getting point expedited once they were already pending ... And then huca if they say no. Good luck.
wonna thank you all for the advise! i ended up getting all my points out (after paying and huca) they only wanted to expedite the 2k points for the swipe but once they did that the bones 50k posted as well so thank you!!

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4732 on: September 20, 2015, 04:07:14 PM »
wonna thank you all for the advise! i ended up getting all my points out (after paying and huca) they only wanted to expedite the 2k points for the swipe but once they did that the bones 50k posted as well so thank you!!
Wow nice! Interesting data point.

Offline moka

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Re: Amex F/R Master Thread
« Reply #4733 on: September 20, 2015, 07:24:16 PM »
It may be just a verification. Or it may turn into an fr. Does it say charging suspended on your online account?
i ended up faxing in license and called them up, they said that they will review my file and call me back.
they called back and asked a lot of questions about me....nothing financial and they said I'm good to go :)

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4734 on: September 20, 2015, 08:16:42 PM »
i ended up faxing in license and called them up, they said that they will review my file and call me back.
they called back and asked a lot of questions about me....nothing financial and they said I'm good to go :)
I'm pretty sure that means you narrowly avoided an fr. By me I called up and answered the q's and then I asked her if my account is under an fr and she said she will let me know when she finishes processing the questions - meaning she didn't even know yet

Offline pixi

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Re: Amex F/R Master Thread
« Reply #4735 on: September 20, 2015, 09:29:36 PM »
my friend got a F/R , his income on his last year tax returns isn't the same amount that  he put in the application its much less , but he has a higher income this year , he can only show them pay stubs to proof that he earns the amount he gave on the application , will that be good enough to pass ?
money doesn't talk......      it SCREAMS !

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4736 on: September 20, 2015, 10:44:24 PM »
my friend got a F/R , his income on his last year tax returns isn't the same amount that  he put in the application its much less , but he has a higher income this year , he can only show them pay stubs to proof that he earns the amount he gave on the application , will that be good enough to pass ?
Amount he put on application makes no diff. It matters what he told them over the phone after he was hit with the fr
ETA: there have been many, many reports of people passing with tax returns showing much lower amounts than the stated income

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #4737 on: September 20, 2015, 10:57:25 PM »
Is it my imagination, or has there been a significant increase in FR reports lately?

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4738 on: September 20, 2015, 11:01:16 PM »
Is it my imagination, or has there been a significant increase in FR reports lately?
Seems to be a lot of reports. Maybe due to immediate heavy spend on the biz plat cards (150k offers)

Offline tzifanya54

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Re: Amex F/R Master Thread
« Reply #4739 on: September 20, 2015, 11:02:42 PM »
Seems to be a lot of reports. Maybe due to immediate heavy spend on the biz plat cards (150k offers)
Let's hope that's all it is.... :o