I've got a LAX-EWR flight today on award in J, and got a notice about weather possibly affecting flights, and change fees will be waived.
My flight is still listed on schedule, but I'd like to rebook it LAX-JFK instead (better product).
There's a seat on that one, but the rep tells me that since my flight is still on schedule they can't change me into a different fare class (no award space on the JFK flight).
Is he right, or should I call and try again?