Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1882530 times)

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2760 on: February 04, 2015, 08:16:07 PM »
Quote from: MeirS on February 04, 2015, 08:12:37 PM
All they offered me for personal is 1000 points + 500 points for spending $1k <img src="http://s3.amazonaws.com/tapatalk-emoji/emoji32.png" /> <img src="http://s3.amazonaws.com/tapatalk-emoji/emoji32.png" />
HUCA ? Or try chat again.
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Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #2761 on: February 04, 2015, 08:17:51 PM »
Quote from: TimT on February 04, 2015, 08:16:07 PM
HUCA ? Or try chat again.
Maybe one day when I have some time.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2762 on: February 04, 2015, 08:19:16 PM »
Quote from: MeirS on February 04, 2015, 08:17:51 PM
Maybe one day when I have some time.
Did you accept their offer ?
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Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #2763 on: February 04, 2015, 08:21:01 PM »
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Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2764 on: February 04, 2015, 08:41:32 PM »
Quote from: MeirS on February 04, 2015, 08:15:29 PM
Did you take it or cancel?
I took it a few weeks ago and tried again and was declined because they gave me 1k already  ::)
My AF posts in 6 weeks so I'll give it a try then once more.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2765 on: February 04, 2015, 08:48:39 PM »
Quote from: nobiggy on February 04, 2015, 08:41:32 PM
I took it a few weeks ago and tried again and was declined because they gave me 1k already  ::)
My AF posts in 6 weeks so I'll give it a try then once more.
This was all phone rep or chat ?
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Offline MrsZev

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Re: Credit Card Retention Bonuses
« Reply #2766 on: February 05, 2015, 01:15:51 PM »
I've had 2 calls to Chase about IP, no retention offer. Is there any point in HUCA?? Advice? Or, close and churn at next opportunity?

(I also have IB, so I am good with bonus categories for now)
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Offline Menachemfrombp

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Re: Credit Card Retention Bonuses
« Reply #2767 on: February 05, 2015, 01:24:03 PM »
Quote from: sruly on February 04, 2015, 03:54:08 PM
SPG personal 7000 SPG points
how did u get that, they didnt wanna offer me anything
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2768 on: February 05, 2015, 01:29:41 PM »
HUCA
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Offline Menachemfrombp

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Re: Credit Card Retention Bonuses
« Reply #2769 on: February 05, 2015, 02:18:22 PM »
ok finally got something, got 3k via chat for my spg, still nothing for wifes spg, not the last time they gonna hear from me..
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Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2770 on: February 05, 2015, 02:21:20 PM »
when does the AF post, and how far before do you call? do you wait for it to post?
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Offline Menachemfrombp

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Re: Credit Card Retention Bonuses
« Reply #2771 on: February 05, 2015, 02:26:10 PM »
Quote from: dealfinder85 on February 05, 2015, 02:21:20 PM
when does the AF post, and how far before do you call? do you wait for it to post?
mine posted abt a month ago
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Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2772 on: February 05, 2015, 02:27:49 PM »
Quote from: Menachemfrombp on February 05, 2015, 02:26:10 PM
mine posted abt a month ago
its over a year from when i applied
when should i expect it, next billing cycle? too early to call up?
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Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2773 on: February 05, 2015, 02:28:15 PM »
Quote from: dealfinder85 on February 05, 2015, 02:27:49 PM
its over a year from when i applied
when should i expect it, next billing cycle? too early to call up?
You can always call to preempt the AF charge and see what you can get.
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Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2774 on: February 05, 2015, 03:04:09 PM »
Quote from: Marco Polo on February 05, 2015, 02:28:15 PM
You can always call to preempt the AF charge and see what you can get.
3K SPG to keep it open i have to pay the fee
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Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2775 on: February 05, 2015, 03:05:12 PM »
Quote from: dealfinder85 on February 05, 2015, 03:04:09 PM
3K SPG to keep it open i have to pay the fee
Take the points and see how it goes from there.
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Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2776 on: February 05, 2015, 03:06:23 PM »
Quote from: Marco Polo on February 05, 2015, 03:05:12 PM
Take the points and see how it goes from there.
i said yes
Quote from: Marco Polo on February 05, 2015, 03:05:12 PM
and see how it goes from there.
what do you mean
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Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2777 on: February 05, 2015, 03:08:52 PM »
Quote from: dealfinder85 on February 05, 2015, 03:06:23 PM
i said yes what do you mean
See if you can "justify" paying $65 to keep the card after getting 3k and potential SBS credits.
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Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2778 on: February 05, 2015, 03:12:36 PM »
Quote from: Marco Polo on February 05, 2015, 03:08:52 PM
See if you can "justify" paying $65 to keep the card after getting 3k and potential SBS credits.
i can definitely
first of all, at 1.75 cpp, i recoup most of the money
second, SBS i can make back a lot more
its a "1 time thing"
i have received many "1 time offers/bonuses" more than once
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Offline ShlockDoc

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Re: Credit Card Retention Bonuses
« Reply #2779 on: February 05, 2015, 05:40:20 PM »
Quote from: dealfinder85 on February 05, 2015, 03:04:09 PM
3K SPG to keep it open i have to pay the fee

Got the same offer but want to hold out for more. Will try again every week or so.
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