Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 2063855 times)

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #3980 on: October 09, 2015, 05:34:15 PM »
Any success on Amex Biz Plat
Yes - 10k MR

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #3981 on: October 10, 2015, 02:57:50 AM »
There was nothing else wrong or suspicious with your accounts ? What was violated ? Is there a rule that you're only allowed to request something once every 12 months ?

There was nothing else wrong or suspicious with your accounts ? What was violated ? Is there a rule that you're only allowed to request something once every 12 months ?
[/quote]

Nothing else was wrong--they just said - to paraphrase -you gamed the system -- like i originally said--- if you think it is worth it to get an "extra" few miles etc with chase - go do it -just weigh what you may get VS. being kicked out from the nbr 1 bank for c.c.

 i am only sharing info that can lead to a big problem - plus chase is not the same chase they were  I have lasted a very long time in the game by being somewhat conservative , on dans many were what i call "180 wonders " ( racking up all kinds of points and then they get "caught" an it is all over

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #3982 on: October 10, 2015, 08:45:25 PM »
Yes - 10k MR

No min spend? Did u close after retention? I'm not down to pay the fee again w/o the signup bonus

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #3983 on: October 10, 2015, 09:28:50 PM »
No min spend? Did u close after retention? I'm not down to pay the fee again w/o the signup bonus

No spend. Yes.

Offline Yitzshpitz

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Re: Credit Card Retention Bonuses
« Reply #3984 on: October 11, 2015, 02:17:50 AM »
ABOUT A MONTH- WAITED FOR "EACH" TO POST ,like i said i got away with it only because of my 40 years and accounts i maintain at chase--they called me to tell me going to close down - but saw how long i was with chase and told me - one more violation and we close

not worth the risk as far as i am concerned

have relative who did as i- but much younger- closed him down

one retention per card and ur safe -above one - risking it for "crumbs"

Where is there a rule that you can only get one retention bonus? They offered it to me when I asked to close my card.

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #3985 on: October 11, 2015, 03:42:36 AM »
OK -GO ARGUE WITH THEM AN SEE WHO WINS -- READ YOUR AGREEMENT -THEY CAN DO ANYTHING THEY LIKE -- SORRY FOR CAPS

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3986 on: October 11, 2015, 09:57:25 AM »
Where is there a rule that you can only get one retention bonus? They offered it to me when I asked to close my card.
Nothing else was wrong--they just said - to paraphrase -you gamed the system 

Offline Feivish

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Re: Credit Card Retention Bonuses
« Reply #3987 on: October 12, 2015, 08:59:51 AM »
The $60 offer is usually the explorer card.
Do I need to speak with retention or regular c/s is fine?

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #3988 on: October 12, 2015, 10:18:37 AM »
Do I need to speak with retention or regular c/s is fine?
YMMV Try it with regular c/s, if it's a no go, ask to be transferred to retention.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3989 on: October 12, 2015, 10:44:39 AM »
Do I need to speak with retention or regular c/s is fine?
IME regular cs should be fine

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #3990 on: October 12, 2015, 10:50:29 AM »
Has anyone had an issue with a retention call backfiring?  I opened both AMEX plats (reg and MB) a month ago, hit my spend on MB, got GE fee reimbursed and PGGM'd, and now want to cancel to avoid AF. 

Any chance retention call re MB will trigger some issue, or is it worth it before canceling?   

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #3991 on: October 12, 2015, 10:51:10 AM »
Has anyone had an issue with a retention call backfiring?  I opened both AMEX plats (reg and MB) a month ago, hit my spend on MB, got GE fee reimbursed and PGGM'd, and now want to cancel to avoid AF. 

Any chance retention call re MB will trigger some issue, or is it worth it before canceling?
They shouldn't give you an issue for wanting to close.
Quaerite et Invenietis.

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #3992 on: October 12, 2015, 10:57:58 AM »
They shouldn't give you an issue for wanting to close.

But I should still call retention line first and say that I'd like to close (i.e. that will trigger a potential retention offer)?  Or just forget retention and use online chat to close?

Offline NYHeel

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Re: Credit Card Retention Bonuses
« Reply #3993 on: October 12, 2015, 12:18:15 PM »
Any thoughts on which card between the CSP and the Ink Plus I should keep open. I need to keep one of them open and pay the fee since I can't get new cards and need them for the points transfer option. I'd rather not pay the fee on both unless there's a really good reason to.

Not that it matters but both are in my wife's name. I closed my CSP and Ink Plus a few months ago. Have applied for the CSP since then but was denied for opening too many cards. They gave me some nonsense about not being able to establish an accurate debt to credit ratio.

Offline David Smith

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Re: Credit Card Retention Bonuses
« Reply #3994 on: October 12, 2015, 12:20:52 PM »
Any thoughts on which card between the CSP and the Ink Plus I should keep open. I need to keep one of them open and pay the fee since I can't get new cards and need them for the points transfer option. I'd rather not pay the fee on both unless there's a really good reason to.

Not that it matters but both are in my wife's name. I closed my CSP and Ink Plus a few months ago. Have applied for the CSP since then but was denied for opening too many cards. They gave me some nonsense about not being able to establish an accurate debt to credit ratio.
CSP and downgrade ink plus to ink cash, unless you need the extra 25k at staples.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline efflpetzel

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Re: Credit Card Retention Bonuses
« Reply #3995 on: October 12, 2015, 12:22:01 PM »
any experience getting amex retention two years in a row, was shot down on my BGR card because I got a one time bonus last year >:(

spent over 150k this year & no go

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Re: Credit Card Retention Bonuses
« Reply #3996 on: October 12, 2015, 02:49:00 PM »
What makes you so sure that the next time you call back the better offer will still be available
Called again and got same offer accepted it this time. The csr mentioned that this is the very best card to pay at starwood and that tpg says so too......
Who's the most ignored user on the forums?

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3997 on: October 12, 2015, 09:41:43 PM »
Called again and got same offer accepted it this time. The csr mentioned that this is the very best card to pay at starwood and that tpg says so too......
The csr quoted tpg? Lol

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #3998 on: October 13, 2015, 02:39:15 AM »
I've been rejected 3 times now for Chase Ink Plus after 1 year, pretty heavy spending on non-bonus categories. I've always called the phone number on the back of the card, now I wonder if I will have any success calling the retention department directly. Have you guys noticed a difference and success rate by doing that for Chase Ink?

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #3999 on: October 13, 2015, 12:08:43 PM »
But I should still call retention line first and say that I'd like to close (i.e. that will trigger a potential retention offer)?  Or just forget retention and use online chat to close?  [Only have had MB Plat card for 1 month]
BUMP