New Amex Bonus Terms

[robi]

If you have an open green card within the last 3 months when you applied you won't get the bonus on the PRG or plat

[moko]

When you apply and find out I am right you can send through a coffee bean gift card as atonement. I'm always down for some coffee.

how could i turn down a challenge like that - btw i already applied and was approved  and it worked for my wife in the past so we'll find out soon enough for me

[CholentTheTraveler]

how could i turn down a challenge like that - btw i already applied and was approved  and it worked for my wife in the past so we'll find out soon enough for me

This is one of the rare times I hope I am wrong. You can post or drop it off in person either or works for me 

[nutcase]

I tried to call amex I have had good experience with them in the past, but they are giving me the run around transferred to supervisor then manager who says he will resolve it then I get disconnected when he put me on hold for over an hour... I just shot off a complaint via the bbb. does anyone have experience with amex and a bbb complaint?

[Nitantnel]

I tried to call amex I have had good experience with them in the past, but they are giving me the run around transferred to supervisor then manager who says he will resolve it then I get disconnected when he put me on hold for over an hour... I just shot off a complaint via the bbb. does anyone have experience with amex and a bbb complaint?

WOW! I would have never done that.

[nutcase]

WOW! I would have never done that.

why not??

[meshugener]

Because they did nothing wrong.

[nutcase]

Because they did nothing wrong.

in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever

[Nitantnel]

I just find it difficult to file a compliant on a company that always goes above and beyond to please their costumers.

[Nitantnel]

in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever

I still would not go to the BBB before explicitly saying that I will do so. I do not recall anyone here ever being wronged by Aemx.

[ez1985]

in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever

Thats not their fault

[Nitantnel]

I think he does have somewhat of a point.

[Name Changed]

Thats not their fault

True, I have still managed to get a sign up bonus on a card, even though I had a different one.

I have the Green Biz card, and I got 75k for the Gold Biz.
I told them I didnt know. They did it as a courtesy for me. I actually spend a lot on my Business cards, and they told me I am a valuable customer.

[yare]

I just find it difficult to file a compliant on a company that always goes above and beyond to please their costumers.

that was the old amex.  these days it seems they hardly know they have customers.        any issue relating to not getting a bonus, even ones you're fully eligible for, they refuse to deal with it. rather they relay it to their "concerned/research department" whom you're unable to contact, and who might post the points in 2 months if they decide you're eligible.  cloak and dagger garbage.       

[isramen]

the wont take back ur points as long as u havew another amex card that gives u the same type of miles link to ur account.

[Shkop]

I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law?

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)

[mmermss]

I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law?

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)

Amex had new bonus terms...cant get a bonus on the same card if youv'e had it within the past 12 months

http://forums.dansdeals.com/index.php?topic=19144.0

[Nitantnel]

I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law?

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)

I think he does have somewhat of a point.

[Saver2000]

If I do a 2bm for plat+PRG, will I get the bonus on both? Or since they're in the same family I'll only get one?

[jake]

This for the commenters stating that Amex can do no wrong. i posted this a few days ago http://forums.dansdeals.com/index.php?topic=23722.0. i will just paste my OP.

My wife and I recently applied separately for the amex business gold offer with 75k bonus with 10k spend. I got my bonus but they refuse to pay my wife her bonus. I used the same link and applied for both our accounts at the same time. I called them a few times and sent them messages via their site. They finally sent me a letter stating that the offer she signed up for was the "5x shipping and ad spend” or something like that , and they will not give her the 75k bonus.