I opened a new aeroplan account and transferred 175,000 chase points. After a while I realize the points are not showing up. I called them, they say that the compliance department placed a security freeze on the account. I need to email them proof of identity and address. I emailed them the proof and waited another day, still no points showing in my account. I called them again and they said it can take a couple of days…
I need to book a ticket ASAP!. Any idea how to deal with the situation?